based on 6805 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
More clarity on location of items for on line shopping from warehouse. Items shipped from different locations. Items did not arrive in time for birthday present.
Good selection of items,decent prices and excellent customer service.
Several stores didn’t have the product I wanted, including Amazon. They had it and at a reasonable price. The service was quick and easy.
Nothing, 8 is great. They did what they said for the price that they said and staff was personable on the phone and in person. The wait to get in was a mild inconvenience but that's the covid bike craze I'd have to say. A little steep price but my bike is worth it and she seems to be great so far. I also realize you had to work around my epoxy repair...two thumbs up
Lots of different products
Very easy to deal with and great service
Kona! Any new release
Better pricing, more stock
Staff
Quick service, good service and selection
The gentleman that helped me was great
He took the time to understand my needs and helped me
Found the part I needed and it worked as described. Curb side pick up was also very quick from the time I placed the order.
Service was fairly quick.
Fast, friendly, convenient.
1 item was missing from my order. The yellow grip tape
Got my product and shop was great to work with
Love this shop. Huge inventory and knowledgeable staff. I’ve always been happy with the service and experience at Sweet Pete’s
Bike parts are available
Product came sooner then expected, also one of the employees went out of his way to call me to save from any possible delivery issues
Fast shipping!
Brent provided some of the greatest customer service I’ve experienced from a bike shop
Service was very helpful and efficient
Quality products
good customer service, lots of great products.
You seem to be knowledgeable , helpfully and patient which is very important
I love my new electric bike.
Thank you
Quick delivery!
Description of what work was done
Pete followed up on an e-mail that I was sent with a phone call. He was great on the phone, and his passion for cycling shone through. It made the decision to purchase the bike fun.
I ordered a product AND ONLY AFTER I ORDERED IT SAID IT WAS UN AVALIBLE AND I CANT GET A REFUND
Best service ever!