based on 6735 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Customer service was awesome!
Very fast and friendly
Wide selection but wasn't able to shop around. Just pick up. Staff was friendly
Rapid shipping once they received the product, friendly staff with email interactions
you guys were friendly, communicative and fast!! would def recommend
Great selection, friendly service!
Staff were very friendly and spent the time to help me through my wheelset upgrades. I will definitely be back.
great service, friendly staff
guys were very helpful in checking on price of some gloves I cancelled then bought.
great customer service, prompt outcomes.
All good!
Quick and in stock. Fair price
Quality products and good customer service.
Great people
Fast, friendly service!
Good service from Owen!
Availability and quick delivery
Friendly , affordable quality products
Friendly and efficient service. The bikes and accessories I want.
Said something was in stock on website but it wasn't
Prompt good quality service.
Best service ever!
More clarity on location of items for on line shopping from warehouse. Items shipped from different locations. Items did not arrive in time for birthday present.
Good selection of items,decent prices and excellent customer service.
Several stores didn’t have the product I wanted, including Amazon. They had it and at a reasonable price. The service was quick and easy.
Nothing, 8 is great. They did what they said for the price that they said and staff was personable on the phone and in person. The wait to get in was a mild inconvenience but that's the covid bike craze I'd have to say. A little steep price but my bike is worth it and she seems to be great so far. I also realize you had to work around my epoxy repair...two thumbs up
Lots of different products
Very easy to deal with and great service
Kona! Any new release
Better pricing, more stock
Staff
From start to finish the service was amazing. Definitely the best bike shop I’ve ever dealt with. The attention to detail and response time was great. I never felt rushed or pressured. Both Pete and Rob were wonderful to deal with. I would definitely return even though they are clear across the city from me. And I would definitely recommend anyone to them.