based on 6735 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Rob is excellent to deal with - knowledgeable and professional.
Staff was very helpful and product was in stock
Very personal!
Great job on the fix! And delivered sooner than expected
Outstanding service. Great advice!!
Outstanding stock and selection, including for an older cyclist taking-up recreational cycling heading into retirement years. Excellent customer service. A welcoming environment that invites ease of questions from purchasers and courteous help in response. Worth the drive across town to visit Sweet Pete's. Will definitely return to the shop and/or shop online. Thanks Sweet Pete's, what a pleasure to have discovered your shop!
Good products and services
Excellent purchase and service experience. Thank you for explaining the gear shifting, adjusting bike as needed and giving tips on how to switch gears properly. Quality products and quality service.
I didn't buy anything but they gave honest and good professional advice.
Do it the first time. Dropper post do not work (Loose cable). Handlebar not align. All the cables are loose. Handle bar has scratches. Grease all over the frame and fork.
Great customer service. Very knowledgeable engineers.
The online shopping experience was easy, and before I purchased when I emailed with a question it was responded to promptly.
When I picked up the bike, Jay was most helpful. He was balancing a customer on the phone, me being in the store and another customer coming thru the door - and he was courteous, polite, friendly and efficient with everyone. It's a real pleasure to deal with someone such as Jay.
Although I live some distance from your store, my experience has been so positive that I look forward to being back soon!
BTW the bike I picked up only yesterday did a 24 km trail ride today and I can't wait to get out on it again.
Superb Customer Service. Knowledgable staff. Quality products. Hassle free purchases and returns. Friendly. NIce store. Great location.
Réponse rapide à mes questions par courriel, bon prix pour article de by.
The bike makes me feel great. It gives me feeds on!
Repair done very quickly
best website. excellent staff in store. Just wish you had my next new bike in stock.
The service at the store was excellent. I wish I lived closer!
Carried my large size 50 cycling shoes!
Beautiful store. Will be back next season.
Great service! Bought my bike there about 6 years ago and I absolutely love it. Always get great advice and no hard sell for the most expensive products.
Couldn’t be happier with all the products and services I’ve bought at Sweet Pete’s and I won’t shop anywhere else for my cycling needs. Highly recommend to all my friends!
Available and fast pick up
My first experience with Sweet Pete’s. Will certainly do business again.
Very fast and efficient shipping
Professional and clear.
Really appreciate Brent, Mitchell & team dealing with our many requests during the purchase of our Stages SB20. Thanks guys! I'd definitely recommend you to friends.
Tune up was done quickly and staff was friendly.
Thank you for fixing my flat tires. My bike has 26" wheels - which is a less common size. It's good to be able to rely on Sweet Pete's to service what they sell and to be able to get a same day drop in flat fix. Thanks again.
fine
I had a great experience shopping at Sweet Pete's Bloordale. Jae and Rob provided excellent service for me, and I am highly pleased with their professional manner, their knowledge, and their friendly attitudes to the customers. I will definitely refer Sweet Pete’s to my friends.