based on 6735 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Extremely quick delivery
Well it’s been raining then snowing since I left you yesterday so I will h as be to get back to you on what I liked
Great staff. Excellent service.
Mot being able to connect to store over phone makes it difficult to get info in timely fashion.
I have been on the look for specific Axiom panniers for months and only found them through Sweet Pete’s.
The delivery was very fast.
In the shop, James was kind and took time to help me attach and adjust my new panniers. He was patient and available.
Wider selection of women’s cycling brands
Is this for real? I made one online order consisting of 3 items. . Highly satisfied with my purchase, but, it’s only one experience. There’s nothing that could have been improved. All good, but, I can’t give you a score of 10 in terms of recommending you based on one interaction.
The product was perfect fast shipping was very pleased will buy again fore sure
Your staff are fantastic.
Ordered a BB and in this crazy time I expected to wait a while. Had it in 48hrs!
It was very easy to order and i got First name removed order as i ordered it. Your price is very reasonable and the product that i needed was only available through your shop.
Very happy to find it.
sale help great
product was ok
accurate description, fast deliver
Honest, good prices, knowledgeable, trustworthy
Website is easy to use
and you’ve had the parts I’ve been looking for every time - I have many shops much closer to me but they aren’t as easy to work with (online)
Helpful staff and a nice selection. Only one thing made me sad, that incredible SP Deadhead logo is only available on a racing jersey, and that would just look weird on my stretched chopper... otherwise awesome haha!
The man we talked to was so knowledgeable, honest, kind and relatable - excellent service, so smart. Loved it.
Service is always good and usually very quick. The advice I got on the tires to put on my bike when I needed a replacement was very good. New tires are great and I’m very pleased.
New cyclist with minimal knowledge with many questions. Rob was patient and took time to explain things. No pushing or upselling.
Walked out with a couple of items I was looking for and now have a recommended bike in mind for future purchase.
I felt very welcome and will be returning to visit again.
Thank you.
Service is top notch.
Personal service with options was appreciated for making payment for gift.
Excellent service. Very friendly and helpful.
Great deals and return policy!
Great job!!!
My only complaint is that when I went to pick up my bike one of the things I requested to be done wasn't because it turned out they didn't have the part in the right colour. Since I'd been asked, prior to taking my bike in, what my colour preference was and had given it, I was disappointed when it wasn't available. and I hadn't been told in advance that that was the case.
Very fast and informative replies to emails. Very good at recommending suitable options. Very smooth online transaction. Fast delivery. Customer service has been excellent. Thank you all!!
Excellent customer service and advice.
Solid advice. Fast and high quality repairs.
laid back but knowledgable
You had what I needed