Customer Testimonials
Everyone at Valley Velo is really knowledgeable about everything to do with bikes.
Good people, products and service. They keep their promises and communicate very well when it comes to bike maintenance.
Nice of you to be so well equipped and stocked so that we could try bikes and buy everything we needed when others had nothing and no time to deal with us. Robert was very knowledgeable and patiently explained the answers to our questions. He delivered as promised.
fast and efficient with integrity, we wish we would have bought our bike there, but will certainly on the next purchase!
Amazing service!
Very pleased with our purchase and the service we received from store personnel. This was a very smooth transaction and the recommendations by store employees were excellent and welcomed.
Super helpful and knowledgeable!! Like recommended.
Had what I needed, staff was great. Shout out to Buck
Justin did a fantastic job communicating with me. I so appreciated the emails explaining what needed to occur with my bike and allowing me to make a decision with the service.
Thank you for including me in the process!
Thank you for the expert advice to have my shocks (front and rear) re-built. I had no idea how much it would impact my ride quality and safety. I wasn't fully aware of how 'bad' my rides were until I got the rebuilt suspension back. Wow!
Cheers,
Michael
(St. Helena)
Good people, good service!
Robert gave clear advice, regarding my Pinarello. Much appreciated !
Everyone is very friendly and willing to assist upon entering the store.
Products, two bikes and a helmet, great riding bikes! Your transparent on services, prices, merchandise, and making sure our gear fits just right!
Good care of customer and bikes!
Always helpful and convenient
Friendly service and solid bicycle knowledge made my experience at Napa Valley Velo a good one. I will recommend this store to all cyclists.
Buck was amazing. He took so much time with me to fix an ill-fitting bike and made it possible for me to ride it. I appreciate his patience and expertise.
Great service as always the staff goes above and beyond for service all the time
Always able to fit in a quick tire change no matter how busy they are, all the techs are courteous and friendly and very encouraging about riding
Awesome local full-service shop with everything you might need
Good service at reasonable prices!
Very good customer service with useful facts
Great store! Clean and organized.
Good selection of clothing and accessories
Employees always helpful.
Really like the Zoom classes
Very helpful and personal service. Appreciate the expertise
Great service! Personal attention and friendly service/salespeople
Helpful & friendly
Helpfully and listening to my needs without judgement.
Robert was very helpful and knowledgeable. They took good care of me and my bike and even helped put my bike in my vehicle.
Did what they said they would and delivered the service.