based on 2033 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt and friendly service. Expert technical advice.
Fair prices, expert help, felt like I was treated with respect.
Knowledge and efficient, affordable bike repair
Two weekends ago, I replaced my bike's back tire at your location due to obvious damage and a flat to my former back tire. However, that new tire, which I purchased and installed at your location, has deflated twice within the past two weeks. The tire will hold air for about two days or three, over which it gradually deflates. The gentlemen that helped us was nice, but something's still wrong with the tire.
Great.customer service
Fast and a great job every time.
My bike fitting with Jesse was great! He did an amazing job! Highly recommend.
The treadmill we bought 6 months ago is perfect. We went in to obtain information on siliconing the treadmill. They showed us how easy it is & had the tool to make it simple.
Promptness and knowledge of delivery team.
I HAVE BEEN BUYING BIKES FROM LEXINGTON SCHELLER'S - AND ANDY - FOR ABOUT 20 YEARS! GREAT SERVICE! NEVER DISAPPOINTED!!
Chris was great - best mechanic I’ve dealthbeithbin a long while!
I walked in and within 15 minutes I was walking out with new tires and tubes on my bike. So easy and fast!
I was very pleased with the service and the individuals that I dealt with, and servicing my three bikes.
There was a slight problem, but handled very professionally debating now when to come back to purchase the new bike for my wife.
After riding her bike ,and mine,after the repairs, we questioned it, but I think the newer style with the petals back will work better for her physical conditions.
Yes, I would highly recommend them to anyone thinking of buying a bike or for the reason go up to get educated on the different bikes out there and just meet a nice group of people who know about biking.
Thank you for helping me get my bikes ready for this summer.
They had the product I needed in stock and did not have to order it on line.
Customer attention, even when the customer arrives before business hours
Excellent service
Most professional and knowledgeable staff you’ll find 100 miles
The folks at Scheller’s are always helpful and never too busy to help you with any problem.
The prices are fair and the inventory is the largest that I’m aware of.
I've had Trek bikes for decades. They have held up really well! The people at Sheller's are always very helpful (the Lexington, and St Matthews locations).
Great customer service!
Andy is super knowledgeable and friendly. My go to person for cycling help.
Product I needed was in stock and installed in less than 7or8 minutes. I had planned on buying couple of tools to do the repair myself. The Freewheel was cheaper than the tools. Employee put new Freewheel and I was on my way home quickly
Clear, reliable, and helpful staff.
Everything is of great quality and the fact that the store is in the closest 'big' city is perfect! The service is just as top notch as when I first went in.
Good customer service. Andy was very helpful!
Knowledge about the products
People were knowledgeable and did not up sale anything. Treated me like an experienced biker
Friendly great people. Had a great experience.
Staff are professional & knowledgeable!
Knowledgeable and fast. Fixed my bike on the spot (minor issue) while I waited.