Customer Testimonials
Package arrived quickly and correctly.
Excellent service. Good communication.
I always feel comfortable bringing my bikes to your shop, very knowledgeable staff and they care even for small jobs . thank you
Thank you for allowing me to video your repairs on my bike so I can repeat it if necessary. The people of the Broken Arrow location were EXTREMELY helpful, friendly and educational for me. i am preparing for a 600 mile ride on Camino Santiago in France-Northern Spain and Portugal and their help have been critical in making me feel comfortable about me making this trip alone.
Rev. David Stephenson, Broken Arrow Oklahoma
Friendly folks.
Very friendly employees and quality made tools and accessories
Very nice and knowledgeable staff.
Great customer service and price!!
Tommy was awesome. He took care of me in record time and was able to help me save a few dollars by making a couple of decisions that I had not thought of.
Love the guys at Phat Tire!
Great staff, great products, and always willing to go above and beyond to help customers.
I had an issue and they immediately let me bring my bike in. It was fixed quickly and correctly.
Friendliness,enthusiasm, and expertise of the staff Repair staff inspected my Trek E bike, gave me recommendations and rated proposed repairs in order of necessity. Love this shop. 10,000 miles on my bike and runs like new.
Inventory and price
I haven't looked extensively at Phat Tire's products. I purchased a bike rack which I was very pleased with.
The customer service was great - people were kind, knowledgeable, and patient. Danny was a fantastic help as I ordered a bike. I am not particularly knowledgeable about bikes and he patiently explained my options (both high and low) without ever making me feel pressured to spend more money than I wanted. When there was a mistake with my order, the company (and Danny) was quick to volunteer a solution that left me feeling valued as a customer. I would gladly buy another bike from Phat Tire.
When my bike chain broke, I was completely out of luck. I tried to attach a chain myself and ended up breaking the chain in the a irreversible way; I ended up calling 5 other bike shops. The one in owasso is closed on and on vacation and all the shops in Tulsa has waiting lists, which to me; a not very active person a bicycle repair waiting list has me questioning where all these bicycle people are at in Tulsa. I digress though to the friendly, timely and helpfulness of Phat Tire Tulsa. I called and was immediately told I was welcome to stop in. A short drive from Claremore later, Matthew helped me get my bike chain on and helped me with tips on maintaining my bicycle. Matthew was very knowledgeable and should be commended for putting aside his work load to help me. In the future it will be a pleasure loading up my bicycle and heading to Tulsa knowing I’ll receive this kind of service again. Thank you Phat Tire.
The guy that serviced my bike was great!
Great service let me know what options I had for different upgrades and helped without me asking.
Friendly helpful staff. They went above and beyond!
Tad is wonderful - he treated me great and sent me home with the product I needed!
Great explanation of the product! Dan was great.
It’s not just pfat tires – it’s skinny tires also, everyone is included
Andrew (Springdale) was amazing as always. Knowledgeable, listens, adds, understands, helpful, professional. Andrew is a credit to Phat Tire Springdale.
The staff is always ready to help and they are knowledgeable. Turnaround time for most repairs is very quick. The staff seems to value your business and often goes the 'extra mile' to make sure you are satisfied with the repair.
Nice, Professonial and got the job done on the spot!
Great service, as always. Chet and his crew are friendly and professional. They all seem to know there stuff
Thanks for taking care of my flat bike tire right away.
Great service and speed of the repair.
I took my bike in for repairs and the tech checked the bike out and made some suggestions on what needed to get it up to speed. He told me when it would be ready and it was. When I picked it up the tech made sure it was adjusted properly for me.
Good friendly service. Staff do a good job of valuing customers.
Very professional and friendly staff. Top notch product.