Customer Testimonials
Friendly, knowledgeable employees , fast service.
Personable service and advice
Quality, Helpful, NICA discount, follow up!
Everything!
Great customer service and attention to detail.
Service department was amazing! Great advice on what was needed for my bike, even helped me through a warranty issue resulting in a gorgeous new frame. Wouldn’t have happened without their amazing attention to detail. Can’t say enough good things about their care and expertise.
Excellent service
Great service from friendly staff.
good knowledgeable techs.
Best customer service you could ask for
Friendly staff, very efficient
Phat Tire in Okc is amazing!!! They are always eager to help & teach at the same time. Thank You!
Very knowledgeable about bikes, feeling confident about their ability to service my bike. Helps that they’re so nice and genuinely care.
Not just the best bike shop, but the best dudes on earth!
Great service, easy experience.
Actually it was the people
Everyone was super friendly and the people at the counter were even able to tell me where the best parking for Tunnel Vision was
Excellent service, been very efficient and reliable
Great Service and staff at the Springdale store. Danny and his staff take very good care of my bike and all the accessories. Highly recommend using them for any bike related items.
Very easy to work with, great attention to detail.
Friendly, knowledgeable staff. Always have the chains, brake pads, and other consumable parts I need in stock.
Fantastic customer service.
Kent was extremely patient as he answered all my questions.
Loved being greeted by Scout, the super friendly dog. Also super friendly and helpful was Dane, the store manager.
Friendly service and good quality.
Great service; staff pays careful attention to my needs and provides reliable maintenance at a fair price.
Willingness to help and resolve a gift card reimbursement issue.
Jason was extremely nice and helpful. He was patient and took his time showing/explaining different products.
Will be coming back for my bike needs!
I’ve worked with many bike shops. By far this is the best service and sales experience I’ve had.
Kevin and Carson love what they do and care about people.
Their passion for cycling and building an incredible cycling culture in our community is evident in their dedication and commitment.
Selection, knowledge and friendly help.

I know nothing about bicycles and went in to purchase a gift. The salespeople were knowledgeable and helpful.