Customer Testimonials
Friendly helpful staff w quick turnaround
Great crew at the Midtown shop!
Great people excellent work wouldn't take my bike anywhere else. Matt is top tier.
Tulsa South crew is pretty awesome!
The whole team is great! Especially First name removed!
Service technician was very professional and spent a good deal of time explaining and performing the service. Watching and learning was great!
New manager (guy from bentonville store) is awesome.
Great Service & Super Friendly.
Knowledgeable staff, quite a big selection of bikes for all types of riding.
Alex works hard to provide excellent service. Good communication, willing to engage in conversation and help find answers to questions.
Miles was very professional and very knowledgeable about what I needed to upgrade my bike to AXS shifting. He and Russ got me hooked up with all the goodies and a full tune up and cleanup as well. Great doing business with Phat Tire in Fayetteville. Have been a customer for years and will continue to be a customer for many years hopefully.
Prompt service customer friendly
Fast and friendly service.
Kevin, Morgan, and Darryl at Phat Tire in Broken Arrow always take care of me. I never feel like they are upselling or trying to take advantage. I trust them with all of my bike needs and wants.
Great service along with excellent repair and tune.
All the employees are very nice, friendly and knowledgeable.
Excellent service, excellent shop
Reasonable prices, courteous service, fast turnaround.
Service was fantastic! Great work Jono!!
Great service.
I am getting back into biking and the staff in Springdale helped with joy and excitement. They were all about getting my wife and me the right bike. Not pressuring us into something we did not need. Their passion and love for biking was evident in their care for us in the process. Thanks guys.
Products are always good and the service is outstanding
The young man who assembled my bike was outstanding and helped me fix my seat and handle bars too. Great Customer Service!
Also, Roth walked me through understanding the variations and pros/cond of electric bikes. I will be back to make a purchase for my first e-bike.
Friendly, knowledgeable staff. A very pleasant atmosphere: bright and roomy. Lots of cool stuff to look at.
Placed a call inquiring about a bike that the Trek website said was out of stock and unavailable at dealerships. Your website showed one in stock, I spoke with a gentleman who confirmed its availability and held it for me. Went down and purchased it 1/2 hour later - smooth, easy, friendly, nice facility. Gonna have one happy 9 year old grandson on Christmas Day!
They are insanely friendly and very helpful. Highly recommend.
Friendly staff and good service.
Everything
Great visit to Springdale location. Guys were very knowledgeable. Great rest stop on our ride .
Service is fantastic. Went in expecting to leave bike there for repair and instead said it shouldn’t be much and got on it. Had all the parts available and made sure everything worked correctly before we left. This is the kind of service that happens always. If they can’t get to it right away they’ll let you know. Fully transparent. Great shop.