Customer Testimonials
Everyone was friendly and helpful. Ethan was able to take a Quick Look at my bike and service it the same day.
I appreciate the fast service. I dropped my bike off for some service, and it was ready the next day.
All
Great service
They were great, they helped fix my bike fast while I waited
Quick to get my bike in for service, knowledgeable staff/mechanics, good communication, and good pricing.
First name removed is the best mechanic
Great Service, we ordered a bike rack for new bikes. They are a wonderful staff in Bella Vista, AR
Andrew was super helpful and knowledgeable!
Person had given me who haven't riden a bike in 15yrs very useful information. I went to pick chain lube also had questions about converting single speed to gears on my electra beach cruiser. I learned that could convert my bike with both internal gear hub and a derailleur system also the prices on both. 2 thumbs up 👍
The front desk gentleman was fabulous and made sure I was satisfied.
And Alex did a bang up job fixing my bike!!
I have used their services a number of times now and have never been disappointed. The crew is friendly nd easy to talk to. It is great to see familiar faces evetime I walk in which shows loyalty and hopes it is also a product of the company treating their employees well.
Excellent service meets great expertise
We love our TREK ebikes! They have been a game changer for us and now we really look forward to riding. The folks at Phat Tire in Bentonville are the best! Everyone is so friendly, knowledgeable and ready to help with even minor questions/needs. What speaks so highly of this store and the management is that we see the same faces all the time. To us that indicates happy employees. 😊 Best bike shop we've ever been to
Good communication, timely repair & professional service.
Staff is very knowledgeable!
Miles was a ton of help! Fay Phat Tire is my favorite bike shop.
I was passing through, had an afternoon to burn, and I was really needing to get on the bike and shred some dirt, roots, and rocks. I googled bike shops in Bentonville area and this one popped up. It was near the Back 40 trail network, so my hunch was this place would be a good home base for the afternoon. My hunch proved correct, as Adam and his staff were excellent ambassadors for the Bella Vista network of trails. They set me up with some gear that I had forgot, guided me to the perfect place to park to access the Back 40 Loop, and gave me an accurate read on trail conditions (amazingly good despite 6-8" of rain/stormy weather in the days preceeding my visit). Thanks again Adam and Crew, see you in a couple of months on my way back West!
Phat Tire Bella Vista is always able to look at and assess issues/problems with our bikes on the spot if they aren’t over whelmed with a back-log of repairs. Often times the are able to fix minor problems on the spot.
Did a great job tuning up my bike. I would highly recommend Phat Tire service team!
I was looking for a tandem recumbent trike, but the only ones in stock were the wrong color...
Friendly staff willing to help out with finding specs and comparing parts.
ALWAYS Friendly and ALWAYS speedy on work done
Friendly workers, and knowledgeable.
Great service!
First name removed in bentonville is the best!
The sales guys were friendly and knowledgeable.
Great people and very helpful!
Josh was a well rounded individual
The front counter sales guys are always friendly and helpful!