Customer Testimonials
The people
Ethan was amazing at the last minute before Big Sugar. Seriously the best shop.
Great service, quality products, and good follow up
Kevin was very helpful and informative. Educated me on the benefits of chain waxing and took care of two bikes all in one afternoon.
Great support from the staff. Found the bike I was looking for, set me up for a test ride, got me out the door with my new bike in record time. Thank you from an efficient purchasing experience.
Great techs and front desk folks. I will be back. Thanks
Products can be gotten anywhere it the service that counts!
The staff is knowledgeable and friendly
Fast service
David went above and beyond helping my friends purchase their bikes. He also helped them load their bikes on the back of their car on the new rack they bought. They were so excited and happy that he did all that. He is the best.
Quick ,easy parking
I had the best experience very friendly it was almost closing time but, it was no problem for them they got my bike tires fixed up and offered to help me load them up I will be back 100% !!! Highly recommend ….
Awesome stagf
Renting a bike was great. Cole provided excellent customer service!
Exactly what you look for in a local shop. I work nearby. I see all of the guys working on bikes or next door supporting Old Pine, the local coffee shop. Started a chat about a bike for my kid, plenty of tire kicking but Mark and crew always helped. Finally brought my kid in, found a great bike that fit, guys made it a great experience for him and his little bro. Good dudes, great service. Happy to have them close by.
Great customer service and knowledge.
First name removed was fantastic!
Great staff
Outstanding customer service. Would recommend to anyone!!
Friendly staff that are service oriented!
Friendly staff. Quality work.
Friendly, helpful staff. Great equipment.
Friendly staff, great service.
Service is friendly, patient, and genuinely helpful. They'll go above and beyond to find what you're looking for and answer any questions without judgement.
Good selection of generally popular bikes and sizes. The product lines are tops. The store is a very friendly presentation. Staff is very friendly and don't push sales Just the right amount. As in any bike store, accessories are very expensive but that's the profit margin. I understand.
My experience at the bella vista location was phenomenal. My issue was clearly listened to and was also resolved with no major replacement parts needed (others had suggested needing cassette and chain). this is now my shop of choice.
Service was great. I had taken my bike to a different shop to get the derailer adjusted and it still didn’t shift properly. Ezra got it dialed in quickly and took it for a test ride to validate.
Great sales manager also. Traci was knowledgeable and helpful in finding a bike for my wife. Will certainly be back.
Extremely helpful and knowledgeable staff. We were first time bikers and the team was very patient and intentional about getting us in the right bike for the right price.
Super friendly, knowledgeable and helpful
The team was very friendly and very helpful. They took my bike in late in the day before Big Sugar, diagnosed a chain issue, got me totally fixed up and out the door in about 30 minutes. Saved me a really long day the next day!