Customer Testimonials
Very customer friendly, knowledgeable and helpful!
Dane was awesome!
Friendly knowledgeable staff not afraid to state what they do or don’t know or can or can’t do. They went out of their way to make sure repairs were done right the first time.
Darrell appeared to be knowledgeable and complete with his assessment of my bike. When he started the work he kept me informed of the service and his findings.
Twice now I have come in needing something fixed quickly and both times Phat Tire has delivered
I have only had the e-bike for 1 day but so far I really like the ease in handling & operating it. I found all the employees I visited with to be very knowledgeable of my needs & the products I purchased; they were very accommodating & even went out of their way to deliver the bike for me.
Friendly, knowledgeable, mechanics and staff. They go the extra mile to make sure your bike is in good shape and you have what you need.
Kevin is a legend and repeatedly helps me with my bike repairs. What a legend!
Bike tune up. Very thorough and helpful
Excellent products and awesome staff.
Good selection and knowledgeable , friendly staff.
Excellent service, friendly and knowledgeable staff, clean store.
This was the first time I was in the store. It's very bright inside the store with lots of great bikes and a fantastic layout.
I went to two separate Phat Tire stores and one competitor looking for a specific item. At both Phat Tire stores, I was greated and several employees offered help and just talked to me about biking. It was a pleasant experience at both stores. The employees at the last store I went to that I won't name never acknowledged me, offered to help me and when I approached one of the 4 working, as soon as he made eye contact he turned and avoided me. It was such a eye opening experience of just how much better Phat Tire employees treat their customers.
Thanks Phat Tire!
Beau was our sales associate, he was friendly, knowledgeable and thorough. He did not pressure us, he took his time and answered all our questions. He went out of his way to show us many options, as well as explained the advantages of each bike. Beau also made sure we understood all the services offered with our purchases that are needed to maintain our bikes. He also showed us how to do regular important maintenance ourselves.(ie: chain care). We definitely would recommend Phat Tire to others.
PLUS, Emma is a fantastic ambassador!!🐶
Roth was very helpful. Bought a Kuat rack. Was already assembled, and he carried it to my car for me. Great experience!
Dane was very helpful when I was buying my first pair of cycling shoes
quick easy bike rental. my sons bike was amazing. my son loved it.
Very helpful people, good atmosphere. I appreciate all the help.
I shop Phat Tire a lot, but this was my first time in Rogers. The crew were all incredibly friendly and helpful. I don't go to downtown Rogers a lot, but I will definitely be back, if for nothing but a beer and a chat.
I liked the service and they got my bike fixed without any problems
Friendly and knowledgeable staff
Josh up at Phat tire was awesome to work with. Not only did he do an amazing job cleaning up and servicing my old Trek Madone he stayed late to get it done just so I could still get a weekend ride in. I would recommend Phat Tire to anyone looking for extremely knowledgeable staff, great service, and fun atmosphere!
Politeness
Great people providing great service quickly!!
Came in looking for handle grips. Not for a bike, but a project I was working on. Got just what I needed. And with instructions on how to apply them from the gentleman at the counter, they fit great. Thanks for your help.
Corey and Thomas are rock stars, knowledgeable, friendly and great ambassadors for your business and the community!
Love the expertise of the staff, and the variety of bikes and accessories you have.
Great people - willing and qualified to help
As always, quick service with great advice and recommendations for maintaining my bikes.