Customer Testimonials
Good crew in the May street location.
First name removed was extremely helpful and was very kind in helping me with my tire and rim. I would recommend Phat Tire to anyone.
Friendly, helpful, great experience.
great service
You always have something I need and are always helpful.
Alex is the bomb. Always friendly and ready to help. Colin is the best mechanic. He keeps Mike bike in great order.
As always great work and fast turn around!
My experience was great, not only is Phat Tire a good place to purchase a bike, but it is a great place to have it serviced as well.
I went in during a 20 mile ride because of a problem with my derailleur. The technician recognized my time constraints and quickly was able to fix my issue so I could get back on the trail. He made a few suggestions that need to be addressed but didn't pressure me to have those fixed that visit. He was friendly, professional, and knowledgeable.
I received great advice and the staff were very friendly.
Great service all around. Our sales man answered all our questions and helped steer us to a bike that fit all our needs.
Very helpful and friendly staff
Your clipping bike shoes are awesome! And they were priced fairly!
Professional and friendly.. a win.
Una atención personalizada. Ambiente agradable de los técnicos y un servicio de calidad
Excellent selection of bikes, and the team at the Rogers store was extremely helpful and knowledgeable. Rocket was so patient and kind, he spent hours helping me figure out some purchase issues that turned out to be technical problems on my end.
They are always so kind and helpful. The staff is welcoming and friendly.
Love shop selection on bike gear and the team of people who repair the bikes are very knowledgeable and quick.
The team is friendly, knowledgeable and provides great information.
Good in stock product selection, was able to get the exact bike I wanted. Friendly and knowledgeable service
great customer service
Customer service was outstanding Shane was very helpful solving my issue
Good products and great service. Thanks for caring
Great customer service. Very knowledgeable and willing to help.
Everything!
Reliable and helpful
When I walk in, it feels like I’m on homebase. I know y’all are gonna take care of whatever the problem is. That’s a great feeling.
We had never been in there before. But they all treated us like old customers. It was great
Thank you to my son in law who told us about the place
Won’t be going anywhere else
Vicki
I give them 10 out of 10 -- they are friendly, professional, bike experts, they do it right the first time. Short and sweet--I will be back.

The technician couldn’t be nicer but unfortunately the chain is jumping the chain ring and it’s already been back twice. Not sure what to do.
Name removed
Phone number removed