Customer Testimonials
Good shop to walk into. The staff actually greets you and says hello. Not common at bike shops. Work was done as promised.
Thanks 10/10 service
Very thorough and knowledgeable. Services and products meet my cycling expectations.
Friendly people, great selection and welcoming space. Love the sofas!
Great team. Always helpful.
This team rocks!
I am appreciative of Darryl’s customer service in helping me get my bike tuned up and ready to ride. He gave me a lot of knowledge to get started and how to do some basic maintenance myself. I am just starting out so my experience was excellent!
The staff is always helpful and technically well-trained
Fantastic experience at Phat Tire Bella Vista! The staff was so helpful in picking the right mountain bike for my son for Christmas. Great service and great people—will definitely be back!
I go to Phat Tire on N. May I feel Kevin is very knowledgeable and gives excellent service. He goes above and beyond to give great service.
Friendly staff very helpful
Fast and friendly!
Great variety of products, and customer service
Joshua was very helpful and friendly. I purchased a gift card.
Every time I go into the store they are all always friendly and helpful. Most, if not,
all know me by name as well which just adds to the service. Never had any issues with service and they get things done in a timely manner. Great job!!
Employees were extremely helpful with selecting the perfect bike and explaining features and maintenance
We were at your Edmond location recently and your employee Josh took great care of us. He was attentive, friendly, and gave great advice to my son on bike maintenance (we brought in his bike to be serviced for a flat). Josh made our visit very pleasant and we would recommend your shop to everyone.
My father in law came in with two thrashed front Catrike wheels. We thought we needed to order new wheels, but the staff at Phat Tire found the right spokes in stock, worked late, and had him back on the road the next day! We are very happy with their work.
The service tech at Springdale was very nice and helpful.
Friendly customer service and a variety of products.
Knowledgeable and helpful staff!!
Friendliness, skillfulness, speed in which work was done in.
Very helpful and accommodating staff!
Great service, friendly staff.
The personalized attention to detail and the communication!
The service department always goes out of their to help me with issues that are even sometimes very unique.
Your service is great. Many times adjustments are made while I wait. This is great because I don't have to leave the bike for days just to get an adjustment done.
Products are very good and the staff wants to help you!
Great staff
Gift to son who enjoys your store.