Customer Testimonials
Quick helpful and just a fun place to be. Best bike shop in Bentonville no doubt about it.
Friendly , informative, and welcoming.
The staff were very informative on selections and different gadgets to get for a new set up.
10/10
This is my first time to have an ebike. I didn't know a lot about them but every employee I spoke with in person or over the phone were incredibly helpful each and every time I would call or go by there and answering any and all of my questions. I highly recommend this bike shop and their services. it's a great bike shop with great employees and great service. I highly recommend fat tire bike shop in North Little Rock. I'll be a lifelong customer.
Beautiful Bike stuff
I enjoyed each of the staff members I worked with at the shop, and they did a great job restoring my bike after having been in storage for almost ten years.
Great service, super friendly. The kind of shop I was needing to find
The people working there seem very nice and friendly
High quality maintenance service
Awesome online feedback ! Great store and people.
Fixed my flat tires quickly to get me back on the road in addition to a reasonable price. Very friendly and knowledgeable, definitely go back!
The crew at the shops I visit (Rogers,Springdale, Bentonville) are always welcoming, happy to help, and provide advice on maintenance/service.
Very knowledgeable staff very helpful found me a bike within my price and needs
Got the replacement parts I needed quickly thanks to the helpful and knowledgeable staff.
I took my fairly new bike in because it was making a noise and flashing a code. I got it back timely and it rides so good now. I will continue to buy from you so that I can continue to receive this level of service.
Always fantastic customer service. Knowledgeable staff, large inventory of in stock parts and quick service times.
Kevin at the Store in Bentonville was first class. Got me in and out in one day as I was in from Oklahoma. THank you!
Convenience and responsiveness to my needs were remarkable. Thank you
Great service as usual!
Friendly and knowledgeable staff.
N/A
Great service and very friendly.
Lance
Friendly and helpful
Fast and reasonable tune-ups. Don’t try to oversell which is much appreciated.
The staff was very friendly. They were knowledgeable. They did not try to upsell me, which I appreciated. I was able to come right off the trail, get the help I needed, and get right back on the trail. I do wish they carried cold drinks and chapstick. I am on a road bike, not a mountain bike, and they were still able to assist me. That is hard to do in this area.
Parts inventory is limited, this store seems to be geared toward sales and rentals. Gentleman that helped me yesterday was polite and went out of his way to find what I needed in the back of the store. That has not always been my experience here so it was refreshing. Thank you Phat Tire.
Service was done on time and was reasonably priced.
We had a great experience at the Phat Tire Bella Vista shop. Working with Adam was amazing. He set me up with a great bike, pedals and accessories. He’s very very knowledgeable and a pleasure to work with. The automated communication with the mechanics and shop are great. You know exactly when parts arrive, and when your bike it ready, no guessing. I would highly recommend this bike shop and look forward to working with them in the future.
Great group of people!!!
The man who helped me went above and beyond- rats I wish I remembered his name. Maybe Nick? He had a Beard. He went and looked for the part and got my tire ready on the spot. I really appreciated it