Customer Testimonials
Individual products
Services- all staff know their stuff, willing to help
Great, very friendly and helpful
Personal service!
Friendly, knowledgeable, helpful staff- great customer service. Bike is stunning in every sense.
Absolutely brilliant service and I have found that any advice that I have requested has been answered. Brilliant.
The prevent bike shop!
I am a new customer and plan to make Pearson’s my main bike shop, even though it’s not the closest one to me. This is mostly down to the people, their in-depth knowledge, skill and enthusiasm for all things cycling. And also their friendliness and genuine interest in learning about my cycling goals and offering thoughtful advice about how I might achieve them. I have the impression that the ethos at Pearson’s is about forming real relationships with their customers. So far each visit has been a learning experience and a pleasure.
Simply consistently excellent service!
JM
Friendly, personal and expert service.
Work done on time, efficiently and for a good price. I'll have to bring the bike back for adjustment but generally very happy.
The people and very competent mechanic who has good stock
Always go the extra mile to help long-standing customers.
Excellent service from a knowledgeable and skilled team
Great customer service and advice. Whilst servicing bike Pearsons suggested upgrades which were undertaken. Very pleased with result.
Helpful and good at what they do
Whether it’s a new Trek or just a humble valve, Person’s are unfailingly helpful
No1 LBS
Always genuine advice and good service. A local national treasure
Very high quality products, well priced and the sales team are experts.
Friendly expert advice with a real love of cycling. Road, gravel or commuting needs are met and encouraged with products, servicing and great events to encourage an enthusiastic community. Keep it up - you're doing a great job!
High quality products and excellent service
Excellent range of cycling products and outstanding personal service.
Listened to my problems and help fix them and helped with me purchasing some more of your clothing items
Service was quick and well priced. Nice people to deal with.
Friendly, nothing was too much trouble service.
Great coffee!!
Best wishes and many thanks
First name removed
Extremely helpful staff, seriously good quality products, both on the bike and in the clothing range. My new Pearson bike is so good I am almost nervous to take it out and get it dirty. Quite simply, It could not look or ride better.
Really friendly, helpful and approachable staff. My bike needed less work than expected so charged me less and told me.
Great bike shop, selling performance bikes, great clothes, workshop and café all on site. Super helpful and really knowledgable. Very kindly loaned me a saddle, so I could complete my bike ride to Brighton. Highly, highly recommended for all cyclists.
Great people service and helpful
Very friendly and helpful staff and good quality products.
Such a refreshing experience in todays world of online ! Great advice and never felt rushed.