Customer Testimonials
The shop assistants are very polite, helpful and knowledgeable. Got what I needed quickly and fuss free
Timely, friendly, good advice and workmanship
Excellent service, always to happy to help. Knowledgeable team
Nas was very professional with an excellent knowledge of cycling biomechanics. He explained his findings clearly and precisely and provided an great all round service. I went for a cycle after my Bike Fit and I noticed an immediate improvement in performance and comfort. Thanks a million Nas!
Very reliable and high quality service
Friendly people and the service is great and workmanship to the bikes are excellent.
Everyting
Super friendly and first class service
Such helpful and friendly staff. Everyone always takes the time and trouble to go the extra mile. Yesterday, one of the young guys fitted my saddle bag without me asking him to, as he said it could be a little tricky. Someone else made me a coffee while I waited.
Pearson Sheen is the friendliest bike shop I have ever been too!
Great service, friendly, knowledgeable and approachable people.
Makes a real difference.
Everything ! nothing is ever a problem.
Really enjoy shopping at Pearson: Their products are great, it's really nice to support a small local business versus the bigger brands and the staff are funny and helpful. No snootiness, no agenda, solid gold customer service.
Great service - insightful, friendly, well informed
Great service!
Very prompt service
Very good timely service as ever! Thanks
Love this shop and brand. Always looked after me through a number of bikes over the years.
Always helpful and good advice.
It’s very comfortable and looks nice,
I feel more confident when I do the cycling session in the gym
The staff is very helpful
As always great service and advice.
Very high quality products and first class friendly service
Great service and great bikes.
Amazing team and product
Booked bike service on-line which was nice and easy. The level of customer service was great from that moment on. Text and email reminders before the appointment.
On the day, bike checked in and confirm any issues. Service was done and confirm by email with Work Order. Collected bike the same day and she runs like a dream. Looking forward to the 2023 cycling session. Thanks
Detailed technical knowledge of bicycles
Great service. Friendly staff.
I feel like part of the Pearson community, I always enjoy my visits to the shop with the warm welcome you get and great coffee also. Wilf is so engaging whilst having the patience to explain things to a novice, which is much appreciated - Pearson's take customer service and client satisfaction to another level - I highly recommend trying it out!!
The workshop team were really helpful and conducted a post crash assessment - I was not aware they can also handle the third party claim process as well. So readers take note.
Top quality service, as ever!
A classy outfit. All round.