Customer Testimonials
Professional knowledge great service
Quality, responsivenesses
Super service minded staff. A joy to come to the shop, even if the prices are on the high side
The mechanics are great, really helpful and nothing is too much trouble.
Very friendly helpful staff. Great bikes!
Great quality products and knowledgeable friendly staff who care about you having the right solution for you.
The staff are delightful and only interested in doing what’s best for the customer
Thanks, really helpful in giving the right part (headset bearing) for my objects in motion.
Quick, efficient and honest service.
very professional and knowledgeable.
quality range of products.
Helpful and polite staff. Job done as requested
Everything!
Expert , friendly service and excellent products.
Very impressive range of Pearson own brand bikes and equipment .
Great advice and personalised service
Incredibly helpful and efficient workshop. First class service and totally professional.
Very friendly, helpful and professional in all respects.
I got my bike in a good condition.
Excellent service - always knowledgeable and friendly.
I recently bought a Pearsons On and on gravel bike.
It is light fast and extremely good fun to ride.
It looks the business too.
All highly recommended.
Excellent advice, service , bikes and kit.
Nice people, good service & advice
Just wanted to say thanks Sooo much for diagnosing and fixing my SRAM Rival shifter and on the spot! Just unbelievable service, it’s got me straight back out on the bike and it’s working perfectly. Thank you and have a great Christmas and New Year! First name removed
always get grest friendly service!
They work - all the time
All were polite, friendly and helpful
Workshop service standards are brilliant. Friendly, helpful and well priced
Great experience buying from Pearson. Very friendly people to deal with. I absolutely love the bike and the more aggressive position it’s put me in.
Only one minor post sale niggle discovered. The bike was fitted with a compact chainset which I’ve now changed. Probably lost in translation among all the customisations the team accommodated for me.
Overall a fantastic buying experience and a decision I’m very happy with.
Helpful & friendly customer service, ordering in an item that I wanted.
The staff are friendly and knowledgeable, not only about their own brand but they are also passionate and helpful with other brands, outside of the Pearson fleet. They specialise in Performance road bikes and Gravel bikes.. but also carry a range of versatile commuting bikes for London riders.
design and quality
Excellent service, knowledgeable and friendly staff willing to listen and speedy fix/repair of faulty/ damaged cycling equipment.
Regards
First name removed