Customer Testimonials
Helpful and friendly staff
Always love a visit to the mothership ;)
Very efficient. Very professional.
It’s now like riding a new bike, even thorny trek is 10 years old! Though I still have my eyes on a Pearson’s ‘all mod cons’ bike :)
( you can use this in your marketing providing my full name not attached to it)
Great Mechanics.
I know it's on the website, but might want to let folks know on the phone re: parking in that loading bay is not for cars (as first timer like mine assumed it was)
many thanks for sorting out my snapped chain so quickly on a busy Saturday!
Creates a family owned I personally care approach
Great staff, friendly and knowledgeable, with good advice.
Top quality, decent prices, & service par excellence from knowledgeable caring staff. What's not to like? Here's to the next 159 years!!!
Really friendly helpful staff. Very impressed
Mechanics very good at explaining what wrong and advising best options that can be used to put things right.
A friendly knowledgeable bunch!
The people are great! So helpful, friendly and knowledgeable.
The shop is great and the service is also excellent - my only feedback would be that you could widen your range to target customers who may be super keen cyclists but have a lower budget. I have cycled my whole life but fear it is becoming a bit elitist these days.
This is a score for the Bikefit service, which I have used three times and it has always been excellent. 9/10 because I haven’t yet had time to test the new riding adjustments so I don’t know if I’ll need to come back in.
You guys are expert and friendly, and your prices are reasonable; what more could one ask for?
Amazing staff who know their stuff and are impeccably kind and patient!
Friendly knowlegable service
Consistently great service, thank you.
Excellent service. Customer feels very valued.
Friendly, knowledgeable and helpful
Traditional service by humans!
Informed staff, who provide optu9ns in an none pushy manner, set up and condition of bike is always first rate, on going service options
Friendly well informed staff.
Great customer service, super friendly and my go to bike shop for servicing. Keep up the good work.
Really excellent service, with Jim, and Danny, both great guys and knowledgeable. But other staff just as good in service area. Will continue to use your services. Keep it up. And many thanks.
Very easy to book. Prompt appointment.Bike fit itself absolutely excellent . Naz super knowledgable, very engaged . Great experience.Very nice people to deal with. Highly recommended!
Great service, helpful staff, lovely shop
You sold me my bicucle and have always serviced it and looked after me despite the fact that i tend to randomly turn up hoping for immediate help. You never let me down and are always friendly and helpful.
Top Boys.
Personal service and good advice
personal and well informed advice and excellent service for the last forty years for myself and all my family from three generations of Pearson family.
Their honesty and knowledge