Customer Testimonials
Relaxed and friendly, and inclusive
Possibly one of the best bike shop I’ve been in
Friendly, helpful service. Good communication around our order
Quality products, Jersey and gilet have bright vibrant colours
Pearson's personnel were extremely helpful and friendly. They fixed my puncture within 10 mins and provided some free invaluable advice.
All the employees are friendly and helpful.
Following a bike service my gear shifters weren’t moving properly so I returned to the shop where they were adjusted straight away. If not for this you would have scored a 10.
Every other aspect of the service was good.
Amazing customer service
Didn’t think I would be lucky enough to own a Pearson bike but fortunately I have been able to. Guy was able to get my requirements agreed up front, adapt anything when required and modify anything needed with ease. I couldn’t be happier with the bike or the service. Delighted.
Friendly, professional and helpful
Prompt, professional and friendly service.
Good people good service
Very good service, good communication regarding my bike being ready for collection. Staff always have time for a quick chat! Always made to feel welcome.
Good service, easy process, fair price
The staff are second to none, that’s why I will always by from Pearson’s! Thanks Jim
Friendly, helpful
Danny was so friendly and very helpful.thanks ever so much..Paul Richards.
Great service - never let so comfortable on a bike before after the fitting
Work on bike was very high quality - and coffee is good !
Friendly staff, know what they are doing.
Great knowledge
Quality of products. Practical descriptions on fit, performance etc - clearly “cyclists serving cyclists”
Speedy and efficient ordering & communication
A great personal service and product knowledge.
I needed an inner tube for my bike but I did not what size it was. The staff member looked up my bike purchase from January 2019 and advised accordingly.
Great local bike store.
Good selection of quality products and great
maintenance team
Best bike shop EVER!
Everything
Friendly and helpful staff, and efficient and quality service. Keep up the good work
Excellent service,no complaints,definitely be back again.
Great workshop service and timely work
Very helpful. Go out of their way to do the best, even when it may be a small job. Knowing the detail really makes a difference.
Fast and efficient service, well done.

Quality products based on knowledge of bikes done in the best interests of the bike and the rider