Customer Testimonials
Wilf sorted my bike out very well!
Speed, quality, freindlyness
Prompt and helpful service on walk in basis.
I used the workshop, great job, reasonable price, quick turnaround and great work
Service is fantastic
the service was done on time and without any extra costs.
The staff were friendly and helpful with their views as to what needed replacing
Outstanding service as always.
Always very friendly and helpful.
Great service as always when I visited recently. Thanks for the help with the purchase of my new helmet.
High quality products and super knowledgeable service
Top quality products and setvices offered unique to Pearsons so you’re not “one of the pack”
Very knowledgeable and friendly team who always give great advice on everything from kit to bike setup. The workshop do excellent quality work.
Friendly, welcoming, supportive people.
Approachable and helpful staff and efficient.
Excellent staff and friendly service
Professional and knowledgeable. Happy to spend time with you answering all manner of questions and providing very useful feedback and help.
Having now been in the shop several times it has become clear that my excellent experience is one that is shared by all customers - nothing seems to be too much trouble and i look forward to a happy new freindship with Pearsons!
The team was quick, friendly, and very knowledgeable. Matt sorted my tubeless setup quicky. It was also a pleasure chatting to William while I waited for a service.
The atmosphere on the shop is great. The passion for bikes is in the air! Great service
Friendly, knowledgeable and approachable service
Personal and friendly service
I walked in with a problem with a hanger / derailleur / wheel and expected to be going home in a taxi. Will dropped everything and had the damaged hanger drilled out and replaced, straightened the wheel and indexed the gears. I was back on the bike in an hour - superb service.
An absolutely cracking team of fantastic mechanics - very knowledgeable and bike always comes back like new!
Always friendly service - helpful, knowledgeable - whether a bike, repairs or accessories
products first rate, staff super helpful. Why would you go anywhere else. Jonathan xx
Pearson have been excellent throughout my bike-buying process. Jack, in particular, has done everything and more to help me.
Communication has been excellent - explaining delays openly, and offering guiding spec advice without any pushy sales approach
Good clear advice and service
Very friendly and helpful
Not always the case in other cylce shops
Human and thoughtful service
I'm very happy with the bike I bought from you last year but when I came in wondering whether the fit might need tweaking I was given really good help by Duncan. He was generous with his time looking at the set-up of the bike and my riding action. He carefully explained what he saw, adjusted the fit and made useful suggestions for how to improve my riding style. It's great to know that the good service doesn't stop when I take delivery of the bike.
Pearson’s always take the time to ensure you’re happy with the service they’ve provided, from making a coffee to a full bike fit and check, with everything in between. They are the go-to bike shop for so many cyclists, of all levels, and have endless patience and expertise for everyone.