Customer Testimonials
A great selection of bikes and accessories, and more importantly, knowledgeable, friendly, and helpful staff.
Lots of knowledgeable folks willing to help me make the right decision not the most expensive one! I appreciated the education. I'll be back for sure! Thanks y'all :)
Convenient, transparent, and timely service
Been going to Ouspoken for 15 years.
Matt Rivers did a great job of handling my transition from a failing road bike to a new Trek, using a 30% discount offer from Trek for the purchase. He moved over relevant components from my old bike and always makes sure the gears are indexed well. Thanks for the great customer service!
Michael took his time assisting with sizing and showed several options and choices to fit our needs. I purchased a Diamondback Hatch 1 . Very pleased with the store employees so helpful and curious. Thanks!
Helpful
Great service
Excellent, friendly and satisfying service
Outspoken in Irmo, SC has been great so far. Moved to the area almost 3 months ago and have had them fix a wheel with a broken spoke and make me some spokes. My wife and I also bought a MTB for our son. They had what I was looking for for him.
Service was great
Knowledgeable staff
Nice selection of bikes
Good customer service.
Quick.
Good price.
High quality work and a professional staff makes this bike shop my go-to for all my bike needs!
High quality
The people
Logan did a great job of repairing my bike and was very much a customer service expert.
Outspokin has always been super helpful. We aren't a big bicycle family. But after our teenage son kept breaking the cheap bicycles we decided it was time to buy something worthwhile. He rides his bike every day, to and from school. I bought a little head light from Target. It recently broke. I went to Outspokin and got him a much sturdier head light, hoping this one lasts! It has a two year warranty which is awesome!
Helpful, friendly and good selection for our current times
Staff is very friendly, and helpful. Quality of work is very good, and the staff takes pride in doing a great job.
I had a repair done to a bicycle i read a couple of times a week and i'm thinking about buying an electric bike for retirement. They are well informed and pleasant to deal with, and I'm looking forward to doing business with them again. Martin
Was amazed at the quick turnaround for my most recent bike repair ... a short wait in the store was all it took to have my bike back in time for a weekend of biking in great fall weather!
Your people and service. Thanks for being my neighborhood bicycle shop!
Matt was wonderful and found me my perfect mountain bike! Took it out for the first time today and had a blast! I love outspoken and will go there for all my bike needs.
Friendly service and quality products. Wasn't even looking for a bike but felt compelled.....
Prompt service.
Great variety of products and a wonderful staff that is always willing to help!
Customer service is the best. They got a Trek FX 5 in that had been on order for over a year. I was originally paying on it but was informed that delivery had been slipped more than 6 months. At that time they refunded my money. The bike arrived last week with my name still on it and they were kind enough to call me to see if I was still interested. I was so I bought it. Great bike.
Our family has bought several bikes from y’all over the years. Always good advice and service. Enjoying my new bike. Great neighborhood business. First name removed
Professional courteous and knowledgeable