Customer Testimonials
Quick, friendly and professional
Great service from a very knowledgeable and helpful staff. Local bike shop that I would recommend to anyone wanting to get started or is already a bicycle enthusiast.
Customer interaction was excellent/Laura
The staff is friendly, knowledgeable, and attentive! I highly recommend Outspoken!
The staff was great. Very informative and not pushy. Got exactly what I wanted.
Very helpful and knowledgeable staff.
Excellent customer service. Timely and knowledgeable.
You get very personalized treatment, to answer your questions, make sure you get the right product specific to you. Excellent staff.
Mary White
Columbia, SC
I received a bike fit from the shop owner, Brian. He kept me informed throughout the process, and took all the time necessary to ensure a proper fit. He also offered to fine tune the fit in the future if necessary. The fit was a combination of both technology and experience, "art and science," so to speak. I will definitely continue to do business at Outspokin.
Great customer service!
Very friendly atmosphere provided by knowledgeable people who ride bikes. Service department who know their business and take the time to deal properly with you. Good Christmas cookies (I got there at the right time) and a friendly dog, on occasion.
Personal service and knowledgeable personnel.
Brian was great to deal with....very helpful.
Very quick response and turn around time.
Great, Quality Products. Friendly, Fantastic Service. 10 out of 10.
Friendly, knowledgeable, and helpful sales and service
Mike and Matt are and awesome part of outspoken team. They always have had a a wonderful team either working in Irmo or downtown.
Great Quality, friendly atmosphere, & reasonable prices!!!!
I was very pleased and also very impressed with Martinβs knowledge and help in my buying process. He was genuine and patient with me.
I would certainly recommend him to my friends if they are in the market for a new bike.
Very friendly, helpful, and not pushy when it came to buying a bicycle/accessories. Knowledgeable and recommended a bike that would benefit me more than what i might have purchased on my own.
Personal and very caring staff
Laura and Martin went above and beyond to help me get a hard to find bicycle accessory for a gift. Excellent customer service!!
Best customer service experience in a long time!
Great products, very fair pricing, outstanding customer service. Ya just need to get a group ride going.
Excellent work on bike Repair and It's tune up. Also a good customer service. I like that very much..
Richard Ault
Really happy with the work they have done for me. They seem to really want me to enjoy my bike by helping me get it fine tuned and well fitted.
Dependable bikes and service
Great staff! Very knowledgeable and helpful!
The staff are knowledgeable, friendly and helpful. They have a good selection of products and bikes and will order items to fit a need as necessary.

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