Customer Testimonials
Their sales advice is exellent and has been for decades. If they don't have it, they can order it if it exhists. All the employees strive to do excellent work. When something is not is good as it should be, they will try again with no bickering.
Excellent customer service, even when I'm just bringing my bike in for its free annual tune up. Everyone is friendly, respectful, and give honest opinions on any additional repairs or upgrades to be made. No matter how small the repair, or what kind of item is needed, the service is top notch. Thanks for taking care of my bike for the past 13+ years!
Martin and the rest of the team are knowledgeable and helpful.
Very friendly staff and super helpful with picking out what I wanted. Great selections. Definitely plan to come back for any bicycle needs. Already recommended it to several people.
Very friendly and knowledgeable staff. Mike helped me with the purchase of my new bike with no pressure to up sell my budget. It was a pleasure shopping here.
Very friendly and knowledgeable staff. They have always taken good care of my bikes.
Highly recommend!
The gentleman at the service desk was very courteous and helpful. I wiould recommend to anyone to go there!
Every time we go when it’s a great experience
they have a lot to choose from
Outspokin employees are very helpful, and the free level 1 tuneups are a great perk!
Mike was friendly, knowledgeable, courteous, helpful, and got us exactly what he said he would!
We are very satisfied so far!
Thank you kindly.
I like the terrific staff and service that I receive every time I do business with OutSpokin!
Very fast and good customer service.
They were very helpful & looked online to find the type of handlebars I was looking for.
Another bike shop didn't bother with looking for the handlebars I was looking for & sent me on my way.
Customer service was knowledgeable and quick. Product worked perfect
Thank you
Staff was very friendly and helpful. They did not mind answering questions and tried to help me get the best fit possible. I will be back for all my future need.
A nice local bike shop with fantastic and knowledgeable staff
I work there.
You have what I need for my "old" bikes and the price is reasonable.
Helpful sales people- talked me through features that I didn’t know about. I bought my last bike 15 years ago and they have changed so much! Laura helped me pick out a bike by letting me test ride a few different kinds that helped me decide. The one I wanted was out of my budget, but she found the previous model online for $300 less. The bike is a joy to ride, 14 lbs lighter than my old Trek, and beautiful. I can take on the hills in my neighborhood with much more confidence!
We had just the right amount of help and there was a pretty good selection of women's jerseys. We were able to get the parts we needed.
Service was easy to schedule was completed in a short time and reasonable priced.
The service department is amazing. They never seem to upsell or push me towards something i don't need. The turn around time on repairs is fantastic as well.
Recently due to moving I went an extended period without riding my road bicycle and failed to notice that the tubeless tires were naturally losing air. When I finally went to take the bike out for a ride I found that the front tire was flat. I attempted to inflate the tire but due to the nature of tubeless tires without an air compressor I was unable to do so. So I went to Outspokin' Bicycles for assistance and they were happy to assist.
While waiting for the tire to be inflated a Trek Marlin 7 caught my eye so I took it for a test ride.
Long story short, I left Outspokin' Bicycles with not only a fully inflated tire for my road bike but a brand spankin' new rTrek Marlin 7.
Moral of the story is that by now my wife should know better than to let me go to a bike shop without her.
Outspokin' Bicycles has a top-notch knowledgeable and experienced staff, a wonderful selection of road and off-road bicycles and a service department that aims to please.
I couldn't be happier.
The staff is friendly and knowledgeable and will explain terms and products to make you a safer cyclist.
Saleswoman who sold us our products was very nice and extremely knowledgeable. The dog at the store was an added bonus. Highly recommend this store!
I had an awesome expérience and got the exact bike I needed from here after looking all over. The service was Stella. I highly recommend this store
Great staff, good selection, best bike shop I've ever walked into.
My bike was shipped to the shop for assembly from diamondback. It was ready much earlier than expected and everyone was very nice and did their best to take care of me as quickly as possible even though the store was a little busy. Didn’t really do much shopping but I’m definitely impressed with the personnel
Very professional and personalized service. They basically rebuilt and older bike of mine and it looks brand new and rides great. I had never had to remove the front wheel before and unlock the brakes to put it in my car, then put it back together again. This may seem very simple to most people, but they were very patient and helpful showing me how easy it was. Great customer service and quality repair!!!