Customer Testimonials
We thank you for the timely professional services to tuneup our Electra Townie bikes and the follow up to install and fit our new bike rack for our bikes.
Friendly staff.
Friendly Staff
Always have what we need in stock and always super friendly staff
I always receive friendly, knowledgeable, and professional service at Outspokin.
The Quality of trek. The staff was very helpful they set my bike up for my height and weight. For me and very knowledgeable about mountain biking that means a lot.
Friendly and helpful! My bike rack came in quickly and they put it together and help me install it the first time. They also gave me a quick lesson in how to use it.
Customer service was A+! Even take care of registering it for you. Wouldn’t buy a bike from anywhere else.
Professional and very informative. They finished our bike 4 days before we expected it.
Service is outstanding. The customer for life approach is the true value in purchasing a bike from Outspokin.
Matt is just an easy person to deal with, straightforward and no BS.
They were very friendly and knowledgeable and were able to help me right away in solving my issue!
Helpful and knowledgeable staff. Nice selection of products. I am just getting back into cycling after 20 plus year being out of it. Staff took their time with me to go over all the changes and what I would need to get started.
The product selection is ok but I always come for the service shop. Everyone is always very nice a helpful with pretty much every part of the experience. This will be my third time in and the first two times were so minor they didn’t even charge me to look at it. You can tell that the technician are riders and don’t just want to make a quick buck. I appreciate the time they spend greatly and hope other places would strive to be this good to the customer. Thanks so much guys. I’ll definitely be back
Good service
The purchase I made - seat post and saddle - was the first purchase I had made. Everyone I encountered in both the Irmo and Millwood stores were personable, knowledgeable and helpful.
Great communication on service. Honest evaluations of needs for bike.
Awesome job! The staff was incredible friendly and helped me get the bike tire replaced quickly.
Great local shop. Support is stellar.
Great customer service with friendly and welcoming staff. My bike service was thorough and better results than expected. Highly recommend.
The products are modern and varied. The service was impeccable and their knowledge of the bicycle products and industry as a whole was second to none.
Professionalism was great
Great local shop with great service
Wonderful service and expertise!!
Knowledge staff. Good selection of products.
Quick and honest. Didn't do the repairs until I knew what the price was first.
Great personal service from Brian!
Great staff and quality work on bike
Love the great service from Matt and Jim!!
Love the guys in service. Take good care of all my bikes.