Customer Testimonials
Always receive great personal attention. Staff is very accommodating and knowledgable
Great customer service.
Service and knowledgeable staff
Staff is responsive.
good price and good service !
Fast, friendly and great quality!
You are always very helpful, Thank you!
Very good selection of bikes and accessories. Staff are friendly and very helpful.
I needed new gear shifters on my funky 20yr old bike. Phil and Matt took awesome care of me. They did all the research into what my options were and then ultimately helped me find the best price.
I won't be going anywhere else in the Midlands for my bike repair. Outspokin just won my entire business.
customer service is outstanding!
Matt did an awesome job as usual.
This 12" bicycle tire and rim was extremely hard for me to locate, after a friend told me about Outspokin Bicycles. It was real easy, because Laura, who took my desperate call for help, because I was using this on a piece of equipment instead of a bicycle. She found the correct tire, tread, rim, and had the complete assembly at the store in a couple days!
Two thumbs to this store and there hospitality! Lonnie (Maintenance)
Friendly people, great products. Great customer service from Esteban!
Great service, small shop vibe. Always helpful to answer a question. Been a customer of theirs for a very long time because of this.
Great service and great people. Good job.
Friendly neighborhood shop, excellent repair at a reasonable cost! Thank you.
I have been a customer for the 12 years I have lived in Columbia. Great shop, friendly staff.
you have a wide variety of products. very knowledgeable staff.
Very supportive with my bike problems. Great service! Many thanks!
Great service. Gives you what you need, and will share advice for your level and your potential if you want to go further.
The Irmo store is always friendly and provides good service and advice. I always feel welcome at that store, and will go there for my bike needs. I have not felt the same at the Columbia store because every time I have been there the salesmen do not seem to want to talk to me. Thus I have sent three people who are needing bikes or service to the Irmo store, and will continue to recommend that store.
Friendly faces and the best service and merch!
Customer service, workmanship and professionalism
Courteous and knowledgeable
As always, Outspokin exceeds expectation in customer service! A pleasure to "shop" there.
Great service, honest assessment of what needed to be done, and the turn around time was fantastic.
Quality of service was exceptional. Pricing was very reasonable. Length of service was a little long
They know me by first name. Pretty sweet.
Taking time to aid in finding right fit for a bike that fits the individual person.

Friendly and knowledgeable staff