Customer Testimonials
Fantastic customer service.
Service at Jax has always been friendly and quick!
Have used the service department guys for several years and they gave always delivered. They fix what needs fixing and get me back on the road. They always deliver my repaired bike on time. I highly recommend going to Jax. You will love working with Nick and the guys in service at the Laguna Niguel location.
Very helpful, kind, and knowledgable. Excellent customer service!
Very kind and helpful
I have purchased components and had my Mountain bike serviced at this shop several times. Their staff is always very friendly and knowledgeable. I like to give a shout out to Nick and Braxton for always providing a great customer service and fast turn around times in getting my bike back after services. Thanks
Impeccable, timely and high value service
You were able to fix my flat tire right away, and you were professional and friendly towards me.
Thank you to the young man that work on my bike ! It works great ! He came out to my truck to talk to me about it, I appreciate the personal service.
Anders is the best rep you have!!
I was very surprised and appreciative of my Electra beach cruiser getting completely cleaned, lubed, and adjusted despite bringing it in for just a flat repair. This going the extra distance is almost unheard of these days and has made me a devoted Jax customer! Thank you!
This bike shop is great! I am new to the area and brought in my e-bike for service before a trip to do a lot of riding. Jax’s techs found more problems than I expected so needed to keep it longer. When I explained I needed it back before my trip, they “double teamed” it and got it repaired in time for my trip. They even showed me some great places to ride close to Temecula. Great service!!!
Great service and very nice
Bike service.
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Professional, timely, thorough service from entering the shop to picking up the bike. Highly recommended
All the guys who work there are extremely supportive and knowledgeable. Even with a complete newbie rookie
knowledgeable honest thorough businesslike as you quickly take care of your clients
Very friendly and great customer service!
Very competent service department.
They staff is very professional and easy to work with.
Very knowledgeable and professional services!!
I brought in a tire /rim and a new tube because I had two flats on the same tire in two weeks. I wanted it checked to see if I missed something. Your tech checked the rim and tire and all looked fine,. He put everything back on.(good job) I went to the cashier and she told me it would be $17.00. The inspection took less than 10 minutes. I left with no new parts. The hourly rate must be high !!!!!
good shop with cooperative and kind personal
Friendly, knowledgeable techs who go the extra mile to help. Love Jax!
Very friendly staff and perfect, clean bike repair. Thank you!
Thorough explanation of tune-up options.
Quick and efficient nice people to work with
Always super professional and helpful.
Nice Clean Showroom