Customer Testimonials
Sales staff was very helpful in diagnosing and suggesting repair and tuneup services
I needed a new helmet and got very good and knowledgeable advice. I had other inquiries about my bike and the team was very friendly, helpful and forthcoming. I would definitely come back for all my bicycle related purchases/servicing needs
Customer service is great.
Joe was welcoming, informative, and helpful. The service turnaround time was quick as well.
friendly and knowledgeable
Friendly, knowledgeable staff. Quick turnaround on service.
Staff, especially Misty were knowledgeable and did a terrific job!
Staff was super helpful and friendly
Nate helped me with a bike that fit my son. Excellent service and kept in touch through the process.
Paul is super helpful to go through all the details of the new bike with my son. Thank you!
very professional and dedicated staff
Friendly service. Expertise and good advice on all things bikes.
Great service helped me a flat thank you to Misty everyone in the shop was great.
When I brought in my flat tire, they fixed it quickly and efficiently. Their service was excellent.
The people who work there are very helpful and knowledgeable!
Nothing but the best. All the guys there are super helpful and there are no dumb questions. Definitely not your typical Bike shop attitude
God quality products
Good variety of products, clean store, friendly staff.
Worked with Johnny who provided great customer service and went over model choices and configs. No pressure and fantastic experience.
Good advice and recommendations
The Service Center team at JAX always provides awesome service! Been taking my Trek Top Fuel in for years now, and extremely satisfied!
Great bikes and accessories, helpful staff! Happy New Year!
Kind, friendly and helpful staff.
Don Bowley’s customer service was awesome. He helped me, tremendously! He was very patient, and there was no pressure. The store was clean, and everyone was very friendly.
Staff was great, easy to talk to and very knowledgeable. Trek Marlin 5 was a great purchase.
Friendly helpful service
I showed up Christmas Eve with a bike I bought on marketplace for my daughter that had a bum tire. They took the time right before closing to change the inner tube for me and were able to get it done before closing time. I am forever grateful! Saved Christmas
I bought a bike from the Long Beach store way back in 1994 that I still have. Buying parts for it after it was recently recovered from a theft. Much sentimental value, both the bike and the store!
Fast service and friendly employees. There are other bike shops closer to me but I will always go to JAX.
Quick response