Customer Testimonials
Friendly staff
Thomas provided his usual professional, friendly, informative and quick service. It's always a pleasure to. It's always a pleasure to visit JAX.
Good service from friendly staff member.
Great WILLINGESS to help me with an unusual issue.
Knowledgeable people who know their product
The store is very convenient. it is large and all the staff are professional, friendly and courteous. I appreciate the quality service and would not hesitate about returning.
Thank you
Perfect service
I've been shopping here for 13 years and everyone has always been so helpful.
The employee who served me was friendly and helpful.
The staff are friendly and very knowledgeable! I wouldn’t trust my bike to anyone else!
I was looking for a fender for my bike, but I couldn't find the one I needed on the shelf. The lady working there (I forgot to ask her name) went to the back and brought it out for me. That was really nice and helpful. What I appreciate most about your shop is the customer service; the staff always serves with a positive smile on their faces. Thank you for your excellent service!
I was in with my new bike shopping at JAX’S for accessories. The sales associate listened to what I was looking for and in a Very professional knowledgeable way produced exactly what I wanted I couldn’t have asked for better service and a better store to shop for my bikes needs They will have everything you need BIKES AND Accessories
Happy customer
C. Cannon
Trek is a solid brand. The employees are very knowledgeable and are usually friendly. In my eyes, the only opportunity for improvement—when the store gets busy, the friendliness gets strained a bit.
Came in with shifting program which required a new shifting cable. Andrew replaced while I waited. great service
Fuel exe great bike
The staff are very knowledgeable and share their experience to help you gauge you needs and make choices. They are very helpful and attentive and listen to every question; providing legit help. They made my purchasing experience a good one and did a great job with my tune up after 7 months on the road. Thanks!
Very friendly service and had what I needed. Thanks
The staff is always helpful. In my recent service request Nate did a great job of getting my bike ready quicker than anticipated.
Service was fantastic. Love the gloves!
Michael the mechanic was super friendly and informative.
Professional work with quality parts.
Very friendly atmosphere, good customer service, knowledgeable of their product.
Knowledge and friendliness
Th guys were quick to help, friendly, and solved my issue quickly. Enjoyed my experience
Friendly and knowledgeable staff. Good options of products
Too fast and very nice job.
Everything, start to finish!
WE where on a ride and my wife front derailleur cable came off. I could not fix it. so we stopped at jax's and they were able to fix the issue without leaving the bike overnight. thanks again
Very helpful and informative
The staff is super easy to work with, and they fix my bike quickly.