Customer Testimonials
Patience and super helpful on the whole process of shopping a bike
Idaho Mountain Touring is always well stocked with incredibly knowledgeable and friendly employees. They usually have exactly what I want, and more often than not, stuff I want but didn't know they offered.
Easy to use website, good prices and fast shipping! Well done!
Very quick delivery!
Great product, good price and fast shipping.
The customer service was awesome. I am newer to outdoor cycling and Dax set me up with a great bike. It was exactly what I was looking for.
Product was shipped promptly and I was given a tracking number. Product was received in excellent condition and was as described.
Packaged nicely
Top notch customer service and products. What a pleasure.
Nice staff
Your staff are all excellent! I always get great service from both locations. Keep up the good work.
Always appreciate the friendly service and attentiveness. I had my bike in for a full service and some additional maintenance work. July bike was done when they said it would be and there were no hidden charges or forced up sells, which I always appreciate. I was bummed that I noticed my front brake was soft when I got home. I’m assuming there was still some air in the lines. I didn’t want to turn around and go back down so I am stuck with that for awhile, but everyone is great to work with and always helpful.
The staff are very knowledgeable, helpful, and friendly. I’ll definitely be shopping there again!
Very great work and service was quick and work was done well.
Great products and selection
The customer service was excellent.
Close by and they give honest feedback
Great work and great service Soap is a stud!
Staff has always been friendly and very helpful. All the local stores that carry similar products have knowledgeable staff, in my experience. However, not all of those outdoor retailers have the same friendly atmosphere that IMT staff has created in their store. That is the reason I keep coming back.
Matt M was super helpful in getting me set up with a flat tire kit (just in case)! I always get great service from him when I’ve needed a tune up!
Great communication and quick service. Thanks!
I always receive outstanding service on my visits.
I enjoy communicating with the IMT team
Local, friendly, competent.
I was able to find a Patagonia shirt that was not widely available, ordered it and it was promptly delivered. I ordered the shirt from another vendor, waited over a week, checked about my order when I was told they no longer had the shirt in stock. Your service was quick and accurate.
Quality Products
Great Customer Service
Very Timely Response Time
Amanda was a great help, very kind and gracious. This is a great company. Give them your business!
The service has been amazing, everyone has been incredibly helpful, they are efficient, and they have been so kind.
Everyone was super friendly, super helpful!
Fast order processing
One day I was heading out of work and found myself with a flat tire. Making a quick google search found out at what time you guys close and head my way there. You guys were awesome and fix my problem super fast. I love your store from affordable bike lights to camping gear, to bikes I wish I have the money for. I love to go there and spend some time just to take a look at all the gear and equipment!
Plus the people are always so nice and welcoming.
They were very will to physically check on a hard to find item. They shipped immediately.