Customer Testimonials
IMT is great but Joyride is really where its at. Those guys are just the coolest
Brian rocks! He knows his product and explained everything in detail. Will definitely be coming back!
Great product, fast shipping. I would highly recommend !
Great inventory and service.
Great service! Knowledgeable and friendly. Thanks!
Easy appointment booking online, an associate quickly emailed me with an answer to a question I left on the booking form, and the staff at the store was friendly and helpful. Work was done well and within the timeframe quoted. Thank you!
Great store, helpful employees
I've been in twice since the first of June. Both times the employees were very helpful, knew their products and didn't try to oversell me.
Sales 101- Set the expectation and over deliver.
This location was very professional, courteous and willing to go out of the way to look at an issue going on with my daughters derailleur. I was quoted $60 +|~ , with the work date a week out. I received a call 3 hrs later stating the bike was complete.
Product selection.
Overall positive vibe.
Community support.
Amazing service, as usual!!
Service is great and nice selection of products.
Service is outstanding! The product is also is great. Also their explanations of everything were super.
Easy ordering and fast shipment
Shipped quickl;y
very helpful staff
Great service and products!
Personalized hand written note thanking me for my order. Very nice touch. Even provided first class return label if necessary.
The shipping was quick and my order arrived just as described and without damage. Thank you!
Prices are a little high. But people are awesome and they have quality gear. Will definitely go back.
Shipping was FAST. I mean, it took UPS awhile to deliver it, but you shipped it out right away and I appreciate that. I'm in Florida, but will be buying from you again!
The product and the employees
Dax is the best! Love the personal and knowledgeable service we get at IMT. We even bring our out of town friends in to see how awesome it is.
Parts and accessories
Fast shipping, great company!
Helpful and happy
The selection was great and the prices were really competitive with the big box stores! Service was quick and friendly when I came to pick up my order. Super simple, easy process. I do my best to support local Boise businesses and Idaho Mountain Touring makes it that much easier!
Friendly, knowledgeable staff. Great bikes and service, as well as other awesome gear!
Had a great experience with Sam at your store! I called from American Fork, Utah and bought an Electra Cruise Lux3i step over in black. The purchase was handled professionally and I couldn't have been more pleased. I arranged to have someone come in and pick the bike up for me, which they did the next day. Great customer service! I would highly recommend Idaho Mt. Touring.
Great products and staff the provide friendly service