Customer Testimonials
Good product line. Helpful, friendly staff. Dog friendly.
i have been shopping here for over 20 years. Every employee has always been informative and helpful.
I can't say enough about you guys!!! Whenever I come in, you're super friendly, really knowledgable and WAY faster than I ever expect. This time I brought my bike in with shifting issues, not sure if it was the rear derailleur or shifter.
I expected to drop it off and pick it up in a couple of days. Instead they put it right on the stand and before I knew it they had the derailleur aligned and had replaced the cable. It's been shifting smoother than it has in a long time, and I didn't even miss a commute day. I always send people to you guys because of this kind of service.
Thank you!
this review pertains to the Meridian store...the mechanics (esp Brian, who helped us) are fantastic! Not only proficient in their work, but also helpful in educating us in the best way to maintain our bikes. We drove 250 miles to come to this shop in Meridian because it is that good!
Bill was sooooo helpful getting me setup with Roof rack. Even with the restricted stock, he helped me find everything I needed. Thanks Bill!
John is an excellent sales rep that knows the product inside and out and is able to make solid recommendations based on my needs and budget.
Very knowledgeable staff. They gave me a detailed run down and demonstration of the features on my new bike.
Great customer service!
Knowledge of employees and their ability to help install Yakima box on top of vehicle while I waited in the store with my kids.
Very helpful staff...
Mark was incredible. He was patient and found the 2 QR baskets i was looking for my 2 Townies. he was very knowledgeable about the baskets. He answered all my questions patiently and calmly. Although the shipping was over 2000 miles the baskets arrived in tact and packaged perfectly with not a bit of damage. They were accurately described by Mark and they are exactly what we were hoping they would be. The QR mechanism keeps the basket from touching my paint in any way and that was the thing that i most wanted t accomplish. Plus the are the perfect size and look. Everything perfect!
Thanks mark,
Rodney
Knowledgeable staff and friendly. They were reasonably priced and quick service.
so far have only used the service dept, but they are excellent!
Loved the service - everyone put up with me calling and checking on my bike. You have a patient and very helpful crew.
Top notch
We went in looking for mountain bikes for our 3 granddaughters. Sop was extremely helpful, knowledgeable and his interaction with the girls was so fun. We left with 3 trek bikes, helmets, gloves, bells and very happy granddaughters!! We will be back.
Mike and Cheryl Moore
Excellent customer service.
Super fast order fulfillment and shipping, arrived with a nice personalized note
Awesome top notch quality product in the color I was hunting for with the cheapest shipping costs of 5 different sites! The package shipment was updated daily via email and even came in a day ahead of schedule! We even got a little hand written note on the manifest in the box for that nice personal feel on something I bought online... these guys are professionals in every aspect of the service I received buying a simple set of DIETY supracush grips in purple for my wife’s MTB! Highly recommend doing business with these guys they are worth your time!
Good selection of stuff and nice people
Great products and friendly staff.
Nice product, friendly staff.
Super helpful and very friendly!
I hope you will be getting more Prana sancho pants for women. I hope they don’t stop making it.
I bought the gray and am on your waiting list fior the size 6.
Thank you!
Fast processing of my order! Had a hard-to-find item in stock.
Quality of products and friendly staff willing to help when requested
Quality gear and quality customer service. Thanks!!
Great staff-excellent products!
Your sales people, the time they took to educate me on my Electra e-bike and my Thule bike carrier.
Really like the fast and friendly service!