Customer Testimonials
Outstanding service! Fully vaccinated staff!
Product availability and selection are great, and items shipped within the same day!
Brian was super helpful.
Team was informative and helpful
Quality staff who are knowledgeable about the products.
The customer service in the shop is fantastic! The personnel are knowledgeable and courteous, I worked with Matt, Tojo, and Dax on a new bike purchase and fit. Dax especially was very knowledgeable about the product and spent a significant amount of time with me to make sure things were right.
Great selection of outdoor gear and clothing
Max was great! He helped us find two bikes for my boys. He did a great job in up-selling me on all the accessories too :)
Professional, attentive to the customer and focused on getting me the best value for my purchase and service.
Pants I purchased worked great for my camping trip. Sales clerk who helped me was knowledgable about the waterproofing capabilities of products. A bit pricy for the Kuhl pants, but a solid price.
I was very impressed with how quickly I received my bike rack. I will definitely shop there again.
Customer friendly and focused. Great communication and great work on my tube up.
The bicycle was awesome and so was the staff.
Great selection of Trek products, best bike in the market that fits my body and riding style. Dax and Bill are the best in the valley. Even after years of not seeing me, I walk in and get treated like we just hung out after a ride at a BBQ. They make you feel like one of the family.
Staff was friendly and informative.
Sophap was very helpful in our selection of an E-bike.
He was knowledgeable about the accessories that would go with it.
Awesome Bicycle and excellent customer service
Prompt, candid, accurate service, despite my lack of knowledge of current mountain bike technology.
The Yakima order arrived promptly and was very well packaged and on time. A great online resource!
Great group of folks
1st Rate
As soon as I walked in the door two people said “can I help you”. I am from New York visiting and I felt very welcome. John helped me with the map and advised me of the trails to bike in the foothills. He was spot on and I have had three fantastic days of biking with more to come before I have to go back to New York
Great customer service with the bike repairs!
Friendly and knowledgeable staff.
The staff were very helpful in showing us ebikes and accessories. Completely satisfied.
Great customer service and high quality products.
I really appreciated the service that was given. The associates were informed and able to help me ship my bike faster than I expected.
Loved the personalized note I got with my order! Quick, reliable shipping!
I wanted a new bike and they were great to work with, helpful, not pushy at all...
I like supporting small businesses. In addition, Idaho Mountain Touring also gives great service.