Customer Testimonials
Always a friendly staff at Golden Bear and by far the best shop around.
Great job over the phone and installed new pedals as I waited. I always get my tune-ups there.Will you be offering maint. classes?
Great bike shop! Ended up purchasing a large Trek Marlin 6 - Radioactive Red mountain bike for my son. Due to COVID-19, we were expecting delivery in December, but it arrived in October. He loves it! Kudos to the team.
Great service from expert technicians that listen to their customers and have an eye for details that matter! Thank you Caroline, Erik, and Jimmy!
Excellent customer service and answers to everything I needed to know.
Service at Golden Bear just keeps getting better.
Last time I dropped a bike off for assessment, I was emailed a work order proposal, which seemed unusually professional for a bike shop. When my bottom bracket arrived, I brought the bike in for the installation, planning to leave it there for a few days. Eric informed me that his stand was open and installed the BB immediately!
This level of professional service is why I refer everybody to Golden Bear!
Super friendly service, knowledgeable, and simply great at what they do!
Excellent service... above and beyond
Everyone is so friendly and helpful. They remember you and help in any way they can.
Sam took great care of us. Love my new bike!
Name removed
Golden Bear Bikes is a great bike shop. They take the time to talk to you and explain how to do things on your own. They give you a lot of time and make sure all of the questions you have are answered. I think that this is one of the best bike shops in the area and will continue to do business with them!
Always helpful.
Great selection. Fast efficient and friendly
Love the layout of the place. Everyone is ready to help and pays attention to their customer's needs.
Ian was great on the phone! He was friendly and professional!
Bobby was amazing when we picked up the bike! He answered all of our questions and set the bike up with all of the accessories. He was knowledgeable, friendly, and funny.
We’ll be back! Thank you!
Very friendly staff that took the time to answer questions and walk through concerns.
The service is always stellar! We routinely recommend folks to head your way that are part of the Trek family.
My on-line order was handled promptly and efficiently. I was notified immediately when this back-ordered item arrived from the warehouse.
Customer service and friendly people is what’s kips me coming back .. 👍🏻👏🏻👏🏻👏🏻👏🏻
Customer service was top notch!
good communication and completed what i asked for
Great customer service
Great service
Very helpful and knowledgeable!
Knowledgeable staff, timely service and great attitudes.
Kind people and quck service.
Everything is amazing! Friendly fast and quality! Can’t ask for much more!
The shop is clean and orderly, the people were very helpful, and it was ready when promised.
Very helpful and friendly
Excellent service and reasonable price. Can't ask for more.