Customer Testimonials
wide range of bikes for the recreational rider to the serious athlete
Amazing customer service! Great people and so inspiring even my nephew wants to work there!
Golden Bear Bikes in Broomfield is THE BEST community bike store! From sales to service to sharing places to ride. They are my trusted source.
Char was helpful and nice. Will probably have my bikes serviced here.
Jason, Eddie, Shar all do a great job! They are customer focused, they care and do what they say! Been very pleased with Jason’s work on my bikes! It’s been a pleasure working with them!
Amazing service and very helpful staff. Couldn't be happier to have this be my LBS.
Great staff. Super helpful and friendly ... great products
The staff. All are great
Friendly and accommodating staff.
Everything! The staff aren't elitist jerks trying to push you into something more expensive and are genuinely helpful. I asked to check out a few bikes. They brought them out. One was a good fit so I bought it. Boom! This is the place to go if you're looking for an entry level roadie or a high end full suspension mountain bike. Will definitely recommend and be back.
I brought two bikes in for service. They did a great job for a reasonable price. Was very nice to work with and got them done on time.
This is a great shop. My family has bought
bikes here for decades. If they don't have
it they will get it for you. Last year I bought
an adult tricycle. They found the one I
wanted in Minnesota and had it shipped in.
Great work. Ready ahead of schedule.
I worked with Alastair to purchase my Townie Go 7D. I wasn’t thinking I wanted an ebike, but after test riding, I was sold. Alastair helped me get all set-up and took care of everything. Easy transaction and very friendly staff!
I got a good and fair price on the bike and a free warranty tune after a bit to make sure everything was good!
Golden Bear is clean, well lighted, and has beautiful steel, aluminum, carbon bikes of all sizes and colors.
Ian has good communication skills on the phone.
Frank, the owner, helped me with add ons with a 10% discount on those.
The mechanic area is clean: that means they are real pros. I always check out behind the counter to get s feel for bike respect.
Buy your bike at Golden Bear.
I love the wide selection of products, with many price ranges. This makes acquiring bicycles and accessories very easy! The personnel is friendly and professional, very welcoming. I will definitely come back to continue upgrading my ride!!
Knowledgeable and friendly staff willing to take the time to make sure customers are taken care of. The staff is patient with answering questions and more than willing to make sure the customer is confident in their choice of product. I was torn between 2 different size frames and the staff went out of their way to setup different bikes for me to try so I was confident in my choice. I would highly recommend the bike shop and staff.
Excellent and friendly service.
Expertise. Good selection. Great staff. Good location.
Al was great help getting me on this bike! He took time to adjust the bike correctly and he listened to me. Well done! Nice shop, I’ll recommend you to friends.
Golden Bear Bikes was wonderful to work with! I had originally ordered a Wahoo Kickr bike trainer from another vendor. That vendor sent me the incorrect trainer (which was much cheaper and from a different company). Since the Wahoo Kickr was out of stock, they only offered to refund me and not replace the trainer. I saw that Golden Bear Bike was one of the only places that had the Wahoo Kickr available. I called the store to confirm. The woman I talked to was super helpful but said that it was most likely sold. Five minutes later I got a call back from the store inquiring about my interest in the trainer. When I explained my situation, he was very helpful and called the Indiana location to see if the trainer was available and if they could get it shipped to their Colorado location. He then called back to confirm that they could get the trainer for me. I really appreciated the wonderful customer service from Golden Bear Bikes and how helpful they were!
Good labor prices
People are so nice!
Everyone I came in contact with was pleasant and helpful. My bicycle was fixed in a timely manner. The repair was fair in price. I’ll be back for sure.
Very helpful service
Customer service and help understanding the various bikes
Always outstanding customer service. Love your shop!
The team at Golden Bear Bikes is top notch. They are informative, relatable, and can help ensure you make a good purchase. I have purchased two bikes and several accessories from them over the last couple of years. Every time I go in, Frank is welcoming and makes sure he has the right person help you find what you need. Jimmy was especially helpful with my most recent trail bike purchase and patient with my multitude of questions. I can't wait to ride my new bike and will continue coming back to Golden Bear Bikes for the years to come!
Good variety of products and very knowledgeable and helpful staff. Answered my questions and advised what fit my needs best!