Customer Testimonials
I feel the staff is well trained and they know their products
Golden Bear carries quality components and accessories. They aren’t pushy with their recommendations. I wasn’t initially choosing one kind of helmet, yet I found that it was a really good fit. They know the safety data well. Good staff.
Your staff is always willing to answer questions and provide information. We appreciate having a local shop that is fast and friendly.
Great service and pricing
Brought a wheel in that seemed to have an issue with the spokes. They adjusted quickly and got my wheel back within 24 hours. I was excited to get riding again. Unfortunately, the issue I took it in for was worse! I brought the whole bike back the next day after work and they diagnosed the real problem and fixed it on the spot.
Super friendly and patient as I tried ro communicate the problem I was having. Will definitely be back!
Chris is awesome! Thanks buddy
Good brands
I was the worst kind of customer the one who started a project the day before a big event and then snags prevented project completion. The team was willing to push my “project” into the line and got it completed that day and I was ready for the event. Great team.
The sales representative was friendly and helped me immediately with my request.
Golden bear is awesome! I originally went in to get my 14 year old son's bike serviced. He saw a lightly used bike that he liked and Golden bear offered us a great deal on a trade in! They were so great we ended up buying 2 bikes! I got a new (to me) bike too! I will never go anywhere else, Golden bear has our business for life!
Welcomed soon as I entered the store. Very friendly and knowledgeable. I needed new tires and a tube. Started it immediately . Was there about 15 mins. Very happy with the work that was done. I was on my way in no tIme and back on the road riding.
Great service. Helpful and knowledgeable staff. Great bikes and gear.
Knowledgeable, friendly. Service after the sale!
Great service and knowledgeable people. They carry all different styles of bikes for every type of ride that you are looking for. Trek has always been a brand that I have trusted and will continue using.
Very detailed in explaining the service provided. Work was completed in a very timely manner and the staff is incredibly knowledgeable.
Fast friendly service. Great staff
Convenient, give discounts to members of cycling organizations, I know knowledgeable staff. Responsive.
Excellent selection, even better advice from the staff! Great Trek and Bontrager products. Excellent fitting and prep of your new bike. Highly recommend.
Great service from Steve and Chris!!
The products hold up and as far as service goes I have to say you guys are the most down to earth ppl and not some pushy salesman
Friendly people. Great selection of bikes in my price range.
The service was great and the person who helped me was very knowledgeable. I was taken care of immediately and with good care.
friendly knowlegable staff
Love having Carolyn as the service manager. It is so delightful to see a woman in this position. Oh yea, the guys are also personable and knowledgeable.
I bought a trek ds2, great bike, great price; great staff
Ian the manager was wonderfully welcoming and helpful and informative... Even though we. Just came in for a warranty service. Kevin at the desk also very friendly.
In an era of online shopping for everything, your team shows what a difference it can make to shop at a local specialist.
Thanks!
Great service and reasonably priced. Winning combination!
Workers are very friendly and the technicians do great work!
Excellent customer service in a well-stocked, clean shop. Everyone from the owner to the mechanics were eager to assist and gave great advice.
Jimmy is a great salesperson! Very knowledgeable, helpful and professional. And the Trek bike is terrific.