Customer Testimonials
Friendly and honest
Talk you about products
Don't try to up sell you on products
They didn’t up sale! They asked me questions and sold me a bike based of my answers. I’d fully been prepared to spend more money but they absolutely met my true needs! Thank you!
Great store! Amazing customer service from Ian
Great costumer service, !!!
Very accommodating and have traded in 2 bikes with them over the years.
Fast, convenient service. I brought in a wheel that needed a new spoke and they were able to work it into their 2 1/2 week backlog. We're riding this weekend!
Personal and friendly customer service. Quality products. I'm not good at writing reviews. But 10 out of 10.
Golden Bear is the perfect local bike shop. The staff are always friendly, helpful and knowledgeable. We have bought two bikes, one a special order, and are about ready to pull the trigger on a third. I’ve also had my bikes serviced and asked lots of questions to the service staff. The service and the advise have always been spot-on.
The friendliness and can do attitude is what makes Golden Bear the best! Plus expert mechanics help too.
You guys are great in every way!!!!
While I orderd a bike online and found out the very next day it was out of stock, Frank jumped in and had an amazing back up plan. We walked out with an amazing mountain bike, one not to be found around the metro area anywhere. Hats off to Frank and his team over at Golden Bear Bikes.. Two tumbs up!
EVERYTHING.
Golden Bear is great. friendly folks that are willing to help with small fixes or major work.
Even though Golden Bear is extremely busy durning these difficult times everyone in service were extremely helpful. Thanks again.
Customer service is excellent.
Nice service guy knew exactly what I wanted
The service was amazing, the staff extremely friendly. Great place to shop, especially during the current conditions.
The staff and service has always been great
Frank and Ian were very helpful in getting all my bikes needs handled.
Great attention to detail and answering questions.
During this bizarre time, you guys were great. Not only was every staff member wearing a mask and gloves, everyone respected the 6 ft rule which helped me feel safe.
Very friendly and helpful. Made the whole process easy and walked away with exactly what I was looking for.
Friendly staff
Friendly, quick turn around and taking the correct precautions during the COVID 19. Thank you!
Golden Bear Bikes was recommended strongly by a friend. I went in with the intention of just looking around to start some bike research. I ended up purchasing an amazing Trek bike after having such a great experience. The staff were kind and helpful, very knowledgeable with low pressure sales! They just want their customers to be happy and informed. I especially loved working with Frank, he even kindly provided some local trail maps for various counties around Denver!
I'll be back soon to buy some accessories.
A Happy Customer, Kara
The fact that you’re open. The personal attention that Frank provided. Trek FX 3.
They were great. In and out with a new bike writhing 20min. All questions were answered quickly and directly. Awesome! Didn’t feel like I was getting the up sale.
I went in initially for a different bike. I was quickly told that I should be one size bigger and was shown/offered a better bike for a great deal. Thank you again, I've already rode around the neighborhood about 10 times as well as a few gravel trails around my house.
Wonderful service!! Thank you!
I was in Sunday with a tire repair and you guys were very prompt in getting it fixed! I really appreciate it! I’ll definitely be back!