Customer Testimonials
I liked the friendliness, the availability and the reasonable prices. Thanks for all the help!
I went to the store to pick up some parts for a bicycle I am building and the service was excellent and the prices were reasonable. The manager was exceptionally friendly.
Easy to do biz with.
Great service at Golden Bear!
Helpful, friendly, knowledgeable and local! What more can you ask for?
Service was completed sooner than expected. Friendly technicians.
Good folks. Always quick to answer questions and they are taking Covid 19 precautions very serious. Shop is clean, well laid out and someone always greets me.
Super friendly, very informative, and very laid back! Absolutely in love with my new mountain bike and so happy to know GBB will be there for me with services and great customer service. I’ve already told 3 friends about the shop.
Great and friendly service.
Friendly service. Great store.
You were clean and helpful and followed COVID protocol. In these times I trust those who take the extra effort
It's all about customer service and knowledgeable staff, great job!
Friendly and professional staff are always willing to listen and help.
Good people. Simple and quick service. What’s not to like.
Jimmy was very nice and knowledgeable.
From my initial phone call to the store until the time I showed up at the store everyone was so friendly and helpful. This was my first contact with Golden Bear Bikes but it certainly will not be my last. Thank you everyone!
The staff was very helpful and I loved the fact that I was able to test ride bikes to find exactly what I wanted.
I love the Trek bike I bought. It suits me just right. Thank you to Ian, who worked with me and listened to what I thought I wanted, then suggested bikes for me to try. I really felt he knew the bikes and products the store sells. Great customer service!
Even though the selection was slim, due to covid 19, they had a great bike for my price range and skill level. The staff was very helpful and friendly. I will be going back for my future bike and accessory purchases!
Excellent service! Very friendly and helpful staff!
Perfect combination of great products and excellent services.
The greeting , the knowledge and Frank was very patient and informative, and all employees were approachable! Great service
La variedad de productos y colores para todos los gustos y servicio en sus tiendas he visitado 3 en el estado de Indiana y en 2 de ellas me han tratado de manera excelente y en la otra bien
Very happy with the quality of service and the customer service! Love my new bike.
I discovered Golden Bear 15 years ago when I first moved out here. Their service and quality is top notch. They have been absolutely great through me buying my first road bike from them, to helping outfit my kids, to my most recent purchase of a new mountain bike. I recommend them to all my friends and family and will continue to support them and go back for service and new bikes! Super friendly, truly helpful, and will help provide same level of great service if you're buying a shirt or a 5k fancy bike. Love these guys!
The sales person was so helpful and great to work with. We have always had a great experience buying bikes at Golden Bear.
The staff was very friendly and the crew were all wearing protective coverings during this crazy time!
Great customer service and bikes!
Great service! Friendly and hardworking people there!
The manager of the store was very helpful and very knowledgeable. Would definitely recommend to friends and family in the future. Thank you so much!