Customer Testimonials
Great service and good quality bikes!
We love the Verve 3! For the first time in years, we can ride without our hands going numb. The higher handlebars are much more comfortable and the ride is very smooth and enjoyable.
Always good to have a locally owned shop with knowledgeable and friendly employees!
Help
Great. Service
Friendly support and service Quick repair service.
Excellent customer service, we were running late to pickup our bike and they offered to stay late a couple minutes to help. Will definitely be going back in the future when we need replacement or repairs.
Thanks GBB ELKHART you rock.
The service was prompt and efficient. Appreciated their quick response to my bike issue.
I thought the staff was very knowledgeable and helpful I found the quality of the product excellent and a reasonable price for the excellent quality product! 😁 Great place to go for your next bike!
A very knowledgeable and friendly staff
Great people to work with on determining bike fit and needs. Friendly and helpful, they are an outstanding addition to the downtown Elkhart community.
Friendly informed, relaxed, helpful service
Excellent customer service
Great customer service. This is my family's new bike store.
Very helpful staff.
Awesome staff, cool store, amazing service
My husband and I went in to possibly get bigger tires put iny bike, instead we left with a beautiful gently used Electra Townie 7D! The gentleman in the shop were so helpful and friendly!
Very friendly and informative staff! Golden Bear employees are easy to talk to and helpful, even going out of their way to assist with looking up specific parts and specs of equipment for me.
Informative, and great speedy service.
Excellent service and very friendly staff. They were more than willing to help a couple of novice bikers with all our questions. They also had everything we needed.
Feeling good about our purchases and can’t wait to start biking more.
Always very helpful and willing to make suggestions on bike adjustments!. Nice inventory of bikes and accessories!
Good service quality work
These guys are fast, friendly, and reliable! I had 2 bikes serviced and they had them done the same day I called to schedule.
Had what I needed. Fast service
Ordered my Trek online because no nearby stores carried an XS size frame. Golden Bear took delivery, did the assembly, and added some accessories. Kept me updated on the process throughout and advised me on accessories — very helpful, very friendly, and very professional. Kinda scary buying a bike without a test ride, but at least I felt like my new bike was in good hands. And when they delivered the bike to my home it was perfect and ready to ride. I highly recommend both Trek and Golden Bear Bikes in Elkhart for all your biking needs.
Couldn't be happier with Golden Bear bikes.
Frank the owner is a great guy and super helpful...you won't be disappointed 🙌
very friendly owner and guys that work there. no sales pressure, just test ride some bikes. The service is great, after riding all summer (2023) took my Trek Verve in for service and they made it better than new, it shifts so smooth, brakes are awesome, wheels are perfectly round and true. Took my bike in for new tires (May 2024) done in 1/2 day.
Great service
Great service
Professional, friendly, and honest service! Thankful to have them supporting the cycling community in the Elkhart area.