Customer Testimonials
Great interaction and information with employees and quick service!
Incredible customer service. Very authentic personalities. And of course real deal mechanics. Couldn’t be happier.
Super friendly and knowledgeable staff.
Great service, done quickly, by a friendly knowledgeable staff, at a fair price.
Friendly knowledgeable staff
Tune up. I have recommended to everyone I know.
Love the new store!!!!!!!!!
Very helpful. Friendly staff. Good inventory.
Knowledgeable and personable staff. They really listened to me when I described what I need in a bike. They provided super clear explanations and brought up additional things for me to consider. I’ll never go to another bike shop.
We recently purchased a Trek Allant +7S, we appreciated the friendly, knowledgeable and professional staff and will return.
Denny and Kari Meinert
Fort Wayne, IN
Great service! Made trading in and shopping for a new bike super easy. Wasn’t sure what I was looking for but they helped narrow down the selection and pick the perfect bike for me.
Everything!
Very helpful and friendly. Confident in what they are doing for sustomer.
My 'NEW' bike!! Gazelle Arroyo C8!!
Have ALREADY shared and recommended my purchase! 😊❤
They were so helpful and informative!!
We will definitely be back!!
These folks are very accommodating and skilled in bike repair and customer service!!! Thanks guys and gal
Nice helpful people work at Golden Bear, also have a nice selection of products.
Great staff, great selection.
It’s a quality product with quality sales people and mechanics!
great staff, knowledgeable and willing to help any person
Awesome staff , great service, really like the new store!
Great service, reasonable price for tire repair. Had trouble re-installing the wheel, until I realized that I had to let some air out of the tire to get past the brake pads. First time I have ever taken a rear wheel off my mountain bike.
Customer service is top notch! It's always a friendly atmosphere whenever I stop in and my questions are readily answered.
Friendly, knowledgeable staff. Clean looking store. Good bike selection.
Golden Bear bikes has an exceptional professional staff, they will Provide great insight and background information into the equipment that they stock for your purchase.
The staff is very friendly and professional i when comes to getting your equipment serviced or replaced, Golden bear bikes of Elkhart get my five star rating and would highly recommend this small business for all your biking needs. Check them out!
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Every staff member was upbeat and friendly. I got all my questions answered. I ended up with the perfect bike!
I enjoyed the friendly knowledgeable staff.
Everyone was friendly, and knowledgeable
Great staff!!!!
The customer service is exceptional and the products are consistently higher quality than expected.
Interaction, helpfulness and over all service