Customer Testimonials
Every time Ive been in the team has been helpful friendly and knowledgable.
Close convenient location, personable service
Very friendly!
Superior knowledgeable staff!
Great customer service & support
They hooked it up! Thank you. Okie gave me a lot of helpful advice.
All of it!
Do great work and communicate the device and cost up front.
Great spot with knowledgeable and very capable mechanics. No pressure and they only recommend what they know needs attention…not out for sales or ad ons.
Fast turn around on repairs!
good customer service, excellent work done on bike.
Super Friendly and helpful
We have had nothing but wonderful experiences every time we have there. I highly recommend them for sales and service.
Hand on service
fast adn friendly
The outstanding customer service, high level of knowledge and that everyone makes you feel welcome and that you are important. They listen to your questions, are honest and make sure you get everything you need.
Friendly professional and quick service on a late Saturday afternoon. Thanks for helping this grandpa save the day for his grandson.😃
Great service on my eBike.
Great service. No surprises. Great results. THANK YOU!!!
There was a glitch in the recent service, but it was corrected without delay. I bought the bike 15 years ago from Golden Bear and have returned many times for service.
VERY personable and informative staff!
Brian was incredibly helpful and welcoming!
Good service and product available. Would go there again for our next bike.
Friendly and knowledgeable staff. Quick and efficient.
Friendly, knowledgeable staff.
Great knowledgeable people who are friendly and take time to listen and get to know you a bit.
Their bikes are wonderful and the staff are the most outstanding people. I decided to buy our electric bikes from Golden Bear in Elkhart,Indiana on the first call. The sales person was so knowledgeable and pleasant on the phone that I decided this is where I’m going to purchase our bikes. The staff has not let us down, their over and above service is amazing. We came from Michigan to buy our bikes and would definitely recommend Golden Bear to my friends. I truly believe the success of a business depends on their people, sales and service. Good job Elkhart Golden Bear! Your the best!
It was a great shopping experience from the moment I walked into the store to the moment I pulled out of the parking lot!!! I am so happy with my bike!!
Terrific service! Thank you!
The staff is knowledgeable and helpful.
Very friendly, helpful, and knowledgeable staff.