Customer Testimonials
Great service. Quality products. Expertise in everything bicycle!
Very helpful after the sale
Friendly and skilled associates
Friendly- helpful
Helpful guidance with bicycle selection
Your colleagues are professional and proficient in equal measure, and their work product second to none. What's not to like?
Very knowledgeable about their products
Very good knowledgeable
Good, fast, and friendly service. Had never been there before, but fixed a flat wheelchair tire while I waited.
I have been going to George Garner Cyclery for many years. Staff is always friendly and wants to make sure you are satisfied with your purchase or service request to the fullest. They do a lot for the biking community with being involved with local races, along with working with charities on bike donations. Great shop for all your needs. Thanks
Thorough service/cleaning, quick turnaround, and friendly/helpful employees.
I live in Charleston IL but have a daughter who lives in Palatine and use this bike store when I’m visiting and in need of services. Highly recommend them for your biking needs, always prompt and courteous and top notch customer service!
Great customer service.
Very nice friendly and not pushy at all. Did exactly what they said.
Great experience buying a Trek Dual Sport. Friendly, knowledgeable staff guided me through the different bike choices helped me land the correct size and model for my fitness needs. It appears that their service department will also be able to provide good service as well.
Top notch all around. Fixed my derailer after a spill in the woods. Tech was very knowledgeable and fun to talk to. Looking for new kids bikes in the spring. Will be back!
Service was polite, efficient and thorough.
looks like everything was done correctly the first time - no surprises! thanks
Services at George Garner Cyclery are impeccable. They are the bike experts. I brought my bike in for slight adjustment and they were able me back on the trail that day, plus explained the issue. Very knowledgeable staff and highly recommend George Garner Cyclery.
Excellent service.
Amazing team
Helpful staff, great products and ease of getting repairs.
Quick turnaround and quality of work!
Great shop that can service high end racers to kids bikes.
Great job guys
Good service
Very good service and am happy with the bike!
Rob, is the reason why I come to this shop. He is very knowledgeable, professional, and caring. I appreciate him and will always do business. Thank you!
Jason was very helpful in explaining the differences between bike models and how they might impact my riding experience.
I love the friendly employees that help me out each time I go there. I have purchased my helmets from here and I have had numerous flat tires repaired. They are fast and efficient. I really like this bike shop.
Friendly knowledgeable help great product selection
Knowleagble and very helpful staff