Customer Testimonials
Techs were friendly and helpful! Very quick repair.
John, was our contact at the store, he was awesome, very knowledgeable and polite, was a pleasure to work with, be made sure my wife and I were completely satisfied with our new bikes, again a very pleasant experience start to finish!
I had a great experience buying a bike here. Have not ridden in 25 years and needed to sit upright. George helped me select the right bike and size. The bike I decided on was in another of their locations. They transferred it the same day. When I picked the bike up the representative made sure to adjust the seat and handlebars to the correct height to accommodate my back issues. I was very impressed with the attention and service, and I love the bike.
Great selection and helpful service.
Quick service…friendly personnel!
I very much liked the idea that you are concerned with the safety of the rider and that you strongly recommend a helmet. I also like your 2 years after purchase free bike check-ups. Obviously, your store is not only concerned with sales but also cares about the rider.
Fantastic team at the Northbrook shop. Always a pleasure.
Thanks for everything.
Superb service - had a rear flat tire, and the work was complete the same day - in one hour!
Repair has been done as promissed and on time.
Thank You!
Great sales and maintenance service - polite, professional and knowledgeable!
Honesty and integrity. Tony and Ross are easy to speak with and very helpful.
Friendly and helpful. Work was done quickly and the bike was ready when promised. Definitely my go to place for bicycles and related accessories.
Friendly and knowledgeable staff. Never intimidating.
The man repairing my bike explained everything thoroughly, and made sure the work was done in time for me to take my bike on a trip. Pricing seemed very fair also.
I like being able to make an appointment and getting my bike back quickly.
Honest shop that takes care of their customers. Prices are very fair and timely.
Service was completed in the time quoted. Bicycle runs great. Cleaning was not as thorough as last time, and I am missing a cover to my gear shift indicator.
Courteous staff and fair prices
Incredibly fair prices! I brought my tire in and it was completely wobbly and missing two Spokes. They were able to replace the spokes and then true up the rim. It’s like brand new!
The shop and technicians have been great on buying and servicing bicycles that I've purchased there. I went in for a flat tire on Saturday morning and they were able to install new tires the same day!
Anytime I had a problem with my bike that I did not understand or was able to fix, they have always taken the time to help me understand and offer several options. They communicate well and deliver when they say they will.
Fat friendly service. Outstanding quality (the red haired kid has a South Dakota accent o think)
Prices that will make this your Go To for any needs
Very knowledgeable, professional and passionate folks..
Great service knowledgeable and on time
All good!
They were Quick to complete promised work and they kept to quoted prices for work to be done.
We have purchased three bicycles at Garner's Cyclery, and also have had our bicycles serviced several times. No matter what we are looking for the service has always been great. The employees are always very knowledgeable and very helpful. We will continue to go to The Cyclery for all of our bicycle needs.
Recently purchased a new Trek FX1 and the team was very helpful and a pleasure to work with.
Quality products, excellent service with great expertise.
Everything was great