Customer Testimonials
Friendly staff and fair prices on service and new bikes. Thank you!
Was able to fit my daughter and me into the right bike. Thank you for everything!!!
Very knowledgeable staff. Very accommodating.
Great service, knowledgeable staff, plenty of inventory
Okgood try again
I brought in a bicycle to have packed for shipping to Europe and George Garner did a great job. The work was done expeditiously and the box is secured and ready to travel. The staff was helpful and friendly.
Great honest and friendly service and expertise.
Hi! Thank you so much for your exceptional customer service… You guys are so nice and very helpful. 😊
The employees are terrific!! I found a used bike from a neighbor and took it to the store for a tune up. The salesman determined that the bike had too many repairs and it wasn’t worth the money to fix it. He actually found a great used bike at their Lake Zurich store that was perfect and at a great price. I will definitely go back.
Good service. Helpful staff.
A good store and knowledgeable service. Over the years we bought two bikes and multiple accessories from the Libertyville Garner Cyclery.
Staff was very knowledgeable and patient. Very clean building.
TREK bikes great product. Everyone I spoke to was very knowledgeable.
Very helpful staff, large inventory
In depth knowledge and great customer services
Professional, courteous, and very knowledgeable team helped pick out the right bike from a large selection.
Tony & Rob always take good care of our family's bikes and have knowledgeable input for us!
We’re very pleased with the bikes we purchased as well as the friendly and helpful staff!
Brought in my bike and fixed it right on the spot!!!
Very fast, very fair pricing, very clear with the explanation of what is wrong and needs fixed.
I believe John was the gentleman who helped me. He tried to fit 3 defective tires on my two rims and had no luck. Sold me two new tires, installed perfectly and I’m finally satisfied. Had some problems and difficulties with Mikes Bikes in Palatine. Lake Zurich Schwinn George Gardner was awesome and price fair. Strongly recommend.
Very nice and helpful staff!
Always a great place and welcoming people!! One of the best bike shops around hands down.
Helpful explanations. Efficient. Friendly. Thorough. It’s the best bike shop I’ve worked with.
Personal service, very knowledgeable advice, attention to detail and bike safety.
Good customer service
Great selection of bikes and accessories, excellent service and wonderful family owned business.
Rob was very helpful. He gave me good advice on which tires to buy and recommended replacing the inner tubes as well. Rob made the repair while I waited and did so quickly! Thank you - I'm looking forward to many rides in the near future :-)
Ous sales guy was very confident and trustworthy.

Great service department