Customer Testimonials
We appreciated Mark's attentive service
Knowledgeable, friendly and competent
Friendly, helpful and patient. Thank you
Cordial, knowledgeable, good communication.
Efficient, speedy service.
Big fan of Trek and your people.
Great customer service from Jim.
I like that you're a store in my neighborhood and I feel as if I'm supporting a small business (even tho Trek is owned by Giant).
I also like some of the people there.
Great products, great service
Great service !
Staff helps with technical equipment questions, and offers options.
Suggested a bike that was larger than anticipated. Ended up being the perfect fit. Without the help, the bike we would have chosen would probably useless by the end of summer.
The bike was checked out, and ready for riding. Took a little time, but better than having it to bring it back because something was wrong.
Had a hard time getting my granddaughter off the bike for dinner time. She loves it.
I bought a bicycle for my husband for his birthday. Had great service from both George, when I came to purchase the bike, and Ryan when we came to pick up the bike. They both provided great advice on the correct size and also all the important safety features of the bike before we took it home. I'm also excited about their policy that provides service for the first 2 years which will be great. Thank you guys!
Bike on time as promised. Friendly staff, family owned, invested in their customer. I like that!
Very knowledgeable with great customer service!
Quick and knowledgeable service. Helped me immediately upon walking in and had exactly what I needed. Nice looking shop. I’ll be back.
He was very informative about the e-bike, and helpful in finding the bike at another one of your shops for us.
29 year old bike has replacement parts available today
Friendly, knowledgeable and thorough. Your team made the buy process easy.
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Great service and knowledge about your products.
Bought a tire pump. Everybody I came in contact with was very nice and very helpful. Very pleased with my purchase as well. The pump works great!
Personal attention and competence.
The experience I had with John at George Garner Cyclery was very good. John was extremely knowledgeable and helped us pack the bike into the car. You don't meet many people like John anymore. Thank you for your service John!!
As a novice rider it was extremely helpful to have a sales person that was knowledgeable and understanding of my sons needs.
Bought several bikes there and have serviced them there over the years. Have always been satisfied with the service. Work is done in a timely fashion. Pricing is fair.
patient sales force who know theirproduct.
Very helpful staff
Staff were very friendly and helpful
Fast, friendly turn around time-really liked being emailed when my bike was repaired and ready for pickup! Thank you!