Customer Testimonials
Upfront cost estimate was not exceeded, required add-ons were communicated effectively, and timeline was dead on. Big thanks to Ryan and the team.
Very nice place ! Always helpful and friendly.
The salesperson was great!!
Always fantastic and expert service. Friendly and helpful staff
Great service and amazing people.
Great help picking out a bike!
Very helpful
Jon was excellent customer service - knowledgeable personable and so helpful!
Professional services
Stellar service as always
Customer service!
I was helped by the sales associate with buying a helmet, bell and new light. The salesperson showed empathy when I explained I had to buy these after I had an accident. He was very helpful in making sure the helmet fit properly. I also ended up buying gloves. It was a great experience.
Knowledgeable about various products and equipment. Good service. Trustworthy.
The staff is what sets your store avove and beyond. Mark in Lake Zurich is the best. He is extremely knowledgeable and welcoming.
I have bought several bikes and an exercise machine from them over the years. They also just completely rejuvenated my current Trek providing me a couple more years of safe use.
Good selection of Trek and Bontrager bikes and accessories.
Product availability and good service!
Great shop. Friendly knowledgeable staff. Great selection of products. Highly recommend.
Great, friendly service! I accidentally bumped into my son’s bike with the car and bent the front wheel. They had it fixed in a couple of days, good as new. The price was reasonable so I’ll be back for any other service needed!
Great customer service
Just very nice service pleasant, and knowledgable
Accessibility with great expert care to each visit 🚴♀️
Lots of products and great service/support
Knowledgeable! Quality product!
First name removed is a most valuable asset to your organization
Great service! Friendly associates.
Staff is always very helpful in coming up with pragmatic options to keep my bikes in good shape. Have never been pressured to "upgrade" unnecessarily.
Knowledgeable staff; quick completion of repairs; good communications
The quality of the products that are sold.
George is an awesome person. Very knowledgeable and ready to answer any question I had. I was just looking and decided to buy a bike right then and there. The bike was a very fair price and was delivered in perfect shape. I road it as soon as I got home and just love it. I will be back for sure!!