Customer Testimonials
Incredibly friendly, knowledgeable, and comfortable shopping experience in-stire
Very helpful, great service
Nice people, very attentive without being pushy. Offer more products than you think!
The salesperson was very very helpful. Quality product….my forever bike!
We were treated with dignity and respect. Employee, Tony, is very knowledgeable about all the bikes we were interested in. The attention, patients, explanations, referrals, etc would be a reason to encourage others to shop at George Garnet Cylery in Libertyville. We were not pressured or ignored in any shape or form. Tony made us feel welcome the first time we walked into the shop and through the last time. I feel confident my bike will be taken care of at George Garner Cyclery for and future maintenance.
Thank you Tony!
Good service and selection
Loved the size of the place. Looks like plenty of options for every type! We needed helmets. He walked us back and showed us options, fitted our heads, and off we went. I love efficiency and so it was a great experience and the prices were reasonable too. I plan to be back for future needs.
Great and helpful staff
Awesome help received from employee!
Good products and service was friendly, Questions on quality of products were answered without necessarily directing me to the more expensive product. That encouraged me to buy more and I sent message to almost 20 others to encourage them to buy from George Garner.
great knowledge and service.
Entire staff super helpful. I originally came in to look for a new bike because I didn’t care for the mountain tires I had in my bike. The owner said I didn’t need a new bike, just a new type of tires. Very professional.
Your service team of Ryan and Jim are exceptionally nice and helpful. I just had 2 of my bikes in for tune-ups and they identified a problem with the right shifter/brake of my Domane that I was not aware of. They contacted the manufacturer and fought to have them cover the repair even though my bike was out of warranty. I really appreciate this service.
I bought a bike from George Garner Cyclery in 2023, and recently took it in for their follow up check. On both occasions, the staff was friendly and accomodating.
Fast and hinest service
quality products and service though a little pricey
Staff are extremely knowledgeable and committed to making sure customers get best fit and model for needs.
Everything.
Excellent service and extensive selection
1) local business - we support
2) knowledgeable team
3) enjoyable experience always
Friendly, helpful staff provided me with the parts and advice I was looking for!
Wide selection of bikes and accessories. Knowledgeable and helpful staff.
I pretty much new what i wanted, but John at the store helped me with my remaining questions.
very helpful. Thanks Dave H.
Knowledgeable, friendly and courteous people in the store.
The salesperson was very knowledgeable. Prices a little high.
Parts availability.
Friendly staff, good product selection and excellent service
Ryan was great! I had an issue with my bike and he fixed it in 5 minutes and filled up my tires as well as my sons. I’ll be coming back for any bike needs!
online ordering of parts and tools with pick up was very convenient.

I’m a Trek guy so I love your products. Good to see if inventory returning.
Service is always friendly and high quality.