Customer Testimonials
I appreciate honest and professional advice you gave me about repairs on my bike.
Very good service and helpful staff
Product knowledge and support
This store made a strong effort to repair my bike in a timely manner. They gave me options, and kept me informed. The repairs were made quickly, and at a very reasonable cost.
Thank you!
Thank you for the helpful service.
Been coming for years. Clean place, organized, nice and helpful people. Honest opinions I can trust.
Great and friendly service, good prices
Fast, thorough, realistic (didn't try to talk me into services I don't really need), affordable, and courteous. What more would a customer want?
I got very prompt and friendly attention when I went in for new tires and a bike computer. The work was completed within a few hours. GREAT service!
good service always
Knowledgeable and friendly
I’ve always gotten friendly and competent service from the Libertyville shop. They keep me rollin’!
Very, very helpful staff. Honest and they don’t try and push a bike that you don’t need.
The staff is phenomenal. They are extremely knowledgeable and courteous. We’ll be in next week to look at purchasing another bike. I will not shop anywhere else.
Ryan was very helpful describing the bike options that met our criteria. He was personable and professional. The brand he recommended is of high quality and within our budget. Absolutely would recommend this bike shop.
Help is excellent, in no way condescending. I don’t know a lot about bikes but I know more after I leave.
Zach was excellent! Very knowledgeable and pleasant! Low key..no pressure to buy!
Always a great experience when I come there. Everyone is helpful.
Trusted advisor
Very helpful and knowledgeable. Purchased two bikes in the past and will continue to do so in the future
Great service and selection of products.
The staff was friendly and knowledgeable. Prices seam reasonable. I bike a lot and will be back for products and services.
Great service and Reasonable bike maintenance
Knowledgeable staff, will to take repairs on products they don’t sell, fair pricing and quality workmanship.
The service and staff assistance is always excellent. They are so patient answering questions and helping me find exactly what I need.
The associate was so helpful, patient, and knowledgeable! He helped get me on the right bike for my needs.
Great customer service and knowledgeable employees
Friendly service and thorough explanation of the work that was done.
My bike rides great! Thank you :-)
The personnel are very friendly and knowledgeable and helpful. I purchased a Trek Verve 3 Lowstep last July at Libertyville store and brought bike in for brake recall inspection. They addressed me immediately as I walked in and came out to my car with my son and I to retrieve the bicycle then answered all my questions beyond expectations!