Customer Testimonials
Professional and helpful service
Had the type of bike seat I wanted in the price range I wanted
Super helpful nice people!
Great service and products. Would definitely go back!!
Staff was helpful.
Service service. Service
Very knowledgeable staff who are always willing to assist . They are experts about all aspects of cycling.
The people who work at George Garner Cyclery Lake Zurich have given me service that goes above and beyond.
Great service, very knowledgeable about everything Trek bikes!
Very knowledgeable on all things related to bikes
Good quality products. Great & quick service.
Friendly fast service
Very nice bicycle shop. Good people anxious to help. All very knowledgeable. Great job with the tune-up for my bike. My new Bike stand works like a charm. The one that came with the bike never did work and was impossible to "adjust"! ... for the many years.
I have bought tires/tubes from "George" on several occasions in the past. Always good service. Mostly while I wait.
I enjoy visiting your store.
Cudos to you all, especially the young man that I dealt with about my issues ...gears etc.
Kelley Smith
Great service and receptive to customer needs. Keep up the good work.
I took my bike in for service. They were able to adjust the derailleur and do a true wheel for the front wheel. The bike didn’t need a full service. They had me back on my bike in about 3 days. My bike is like new again!
Tony and the team provide great customer service. I also like the new system for scheduling a bike tune up.
John knows how to work on bikes. He analyzed the issue with my bike and got it fixed the same day.
They were very thorough and explained what was needed to make the repairs. Also had bike ready on the day the promised.
Efficient and reliable. Gave me a fair price for the work, estimated time to complete, then notified me at least two ways when my bike was ready to pick up. Helped get bike out of and then back into my car too.
Excellent customer service!
Terrific service! Ryan explained the difference between different bikes, and how body posture changes on each. We took a couple bikes for a test ride and ended up buying a Trek. When we came to pick it up, Ryan again was spectacular. He walked us through the entire bike, helped fit us on the bike, and explained the two-year warranty service. It was really the best customer service I think I’ve ever had.
Good selection and friendly, knowledgeable staff.
Knowledgeable, helpful, and friendly staff.
I was well taken care of
loved the kid with dark hair. learned a lot from him about bike and hitch carrier, THANK YOU
Price and service turn around time
Good communication
Great, quick service while I waited.
Appreciate help from Ryan and other repair techs on advice for repairing a bike I was putting together for a family member.
knowledgeable and friendly employees!!
Friendly staff, quick turnaround