Customer Testimonials
Very good service and friendly folks.
Your team too great care of my while buying my bike. Probably and easy sale, but still, they were great. 10/10 would return for another purchase.
Great products and service.
Friendly excellent service!
Honest, efficient
When I recently bought a Townie ebike I felt like I got a thorough explanation of the choices available. When I picked the bike up staff made sure I understood what I needed to know about the bike before I left the store, but also made it clear that they continued to be available. I’m confident about using this new technology
Friendly and helpful service
Very friendly customer service
Friendly staff, quick service and excellent work. Offered me options for my trainer bike that I did not know existed!
Thank you!
The workers were SO NICE! Knowledgeable & helpful & patient & not pushy.
everything
Wide selection of products and sales reps are very knowledgeable and helpful.
Friendly and competent… great customer service
Treats you like you are a part of their family. Takes the time to assess what you need and make recommendations based on that and do not just try to sell you something.
Friendly and quick service.
We love our trek bikes in the service has been superior and friendly
Wide and varied product offering and choices, knowledgeable, engaging, and responsive associates, and location.
Good selection of Trek and Bontrager products, as well as chews and gels.
I've been going to this bike shop for many many years because the owner and employees are knowledgeable, experienced and very pleasant. They treat me like family.
Everything, friendliness & technical expertise of the
Staff, excellent service/product. A great welcoming
bike club.
Good selection of products and prompt, helpful service.
Good service and excellent equipment. Committed to customer service.
I’ve had excellent service from everyone at George Garner Cycle in Northbrook which is why I continue to return. I have two Trek dealers closer to me but I wouldn’t think of not going to Northbrook for superior service. Everyone displays knowledge of products and biking, service needs and suggestions, and taking care of the customer. Great bike shop!
John was very professional and explained what would need to done to my road bike to make it roadworthy again. Communication was constant and service completion was prompt. I'm very satisfied with the outcome. Thank you!
Ryan's provided great service over the last 2 years I've been bringing my bike in for things beyond my capability or requiring expert advice. He's gone above and beyond to help with tough issues and mindful if quick turnarounds if needed for race day.
The best service for anything and everything when it comes to my families biking needs.
All the employees were super helpful in picking out a bike.
Honest feedback and recommendations about what was best approach on current bikes, fix them or buy new, with their recommendation we ended up repairing the bikes and could not be happier with the results.
Fast, friendly, professional, reliable...great service. I bring my bike in each fall and it runs well until the next.
Great staff that were super helpful, knowledgeable, friendly and easy to work with. Found exactly what we needed and at a great price.