Customer Testimonials
Great service
Timely repairs, expert advice and customer service.
Very timely service. Delivery before promise date.
Great return policy!
Rob is awesome!
Mark was very patient with us, while we were trying all the different e-bikes. Felt no pressure just letting us try them and keep adjusting the seats and the different bikes.
These guys are great! I came in a few times as I was considering buying a gravel bike. Every time I came in the folks working there were friendly and knowledgeable. They actually wouldn't let me buy the bike without first doing a test ride. Once I decided to purchase the bike, they did a great job getting the bike set up to fit me correctly and got me all the accessories I needed. As an added bonus, their service package on the bike gives me great peace of mind. I actually took my new bike (Trek Checkpoint SL 5) out for a ride last night and was nothing short of thrilled with my decision.
Great service and follow up. The team in Lake Zurich is great
I bought a few bikes from this place, including an electric bike. They've been very good in servicing our bicycles. They're knowledgeable, efficient and fair in price.
Staff know their bikes and are always helpful, even with dumb or newbie questions. Great place to buy a bike!
Jim was great. Knowledgeable and Patient
Superb repair service, and very reasonable rates. The retail part of the store is clean, well-organized, and with a good selection.
Tony looked after us with very short notice when we walked in on Saturday hoping to get three bikes for Sunday. A great example of good attentive service!
Found a great bike for my son. They made sure it was adjusted to his height. Talked to him about the rules of the road. I really appreciate their help.
Reliable service and excellent work fairly priced, in the neighborhood.
Great service and friendly helpful staff
Nice, friendly and knowledgeable staff.
Great service....great people!
Great products.. .love my Trek bike and great service
Great service from Jim
Best of the best!
Everyone at Garner is knowledgeable and friendly, its a pleasure to do business there.
Consultative nature of the discussion.
The only thing that would have been nice is if the sales rep went over the features of the bike at delivery. But other than that I was pleased with my purchase
Friendly, knowledgeable, and great customer service.
Staff is always very helpful and friendly.
Perfet...thank you
Knowledgeable and helpful staff
Local Merchants need to support them. Owner friendly
Knowledge, pleasant staff and fast service.
Friendly kowledgable staff; repairs completed in a timely manner;