Customer Testimonials
Excellent, knowledgeable staff.
Great service, wonderful owners and staff. Thorough, professional, courteous. A wonderful small business we are proud to support.
Friendly expert advice
Very detail oriented. Highly knowledgeable. Excellent customer service
Service is efficient and timely
Excellent service. Very professional. Fair prices.
Service is great. Service staff is knowledgeable and a pleasure to deal with. I plan to return for my service and sales needs.
Staff always helpful in finding me the right Bicycle, helmet, air pump, etc. The service here is 5 star.
Everything!! I live 80 miles away and will still have my bike serviced by this shop!
Quality service, knowledgeable staff and excellent knowledge of in store products.
Best store to shop for a new bike or get service on your current ride. Staff is great, reliable, and honest. I never shop anywhere else
Great service, fair price.
Tony and Rob are the best! They take great care of my bike and make great suggestions for products and service. THANKS!
Very friendly and knowledgeable.
John is so nice and efficient
Very friendly and helpful. My Titanium bike looks brand new. Looking forward to bringing both my mountain bikes in for service.
Efficiency and knowledge.
Very pleased with the quick turn around and outstanding customer service provided on the tuneup on my winter Mt bike and rehabilitation of a hand me down chaser for the next generation of cyclists in my family
My 3 1/2 year old granddaughter.
Top notch service and expertise. I've now been a customer for five years or so and have found them to be the very best of the shops with which I have experience. Scrupulously honest. I'm always happy to bring my bike for service or accessories. Can't tell them how appreciated they are. Steve R
great service. Price as quoted.
Good price, reasonable help.
Friendly and timely
Freinlyt helpful
Salesman was very knowledgeable and understood what we were looking for. Very polite and patient.
Sales person was very helpful in directing me to the product I was seeking as a gift, and explaining the differences among similar items.
Friendly local shop
Thorough
Great products and customer service, too!
Very friendly and helpful bought the bike from same shop years ago and they did the repairs for my daughter’s bike that someone hit her bike in college! You should have seen her as she sow her bike fixed she got on it immediately and rode it! Her eyes lit up! Happy birthday to my beautiful daughter! Thank you!
I have been a regular customer of Trek Bicycle since the late 1990s (and Trek Travel since 2015). GGC Libertyville has been my dealer since 2016.
Tony and Rob have been extremely helpful with respect to bike maintenance, warranty claim processing, and purchase assistance on 3 Trek bikes and Trek and Bontrager parts, tires, tubes, accessories, clothing, helmets, and shoes. (I have also enjoyed good service at sister stores in Northbrook and Lake Zurich.)