Customer Testimonials
Very knowledgeable and easy to work with. We will definitely recommend to others.
Excellent service, quick service time, fair pricing.
I called the shop to inquire about a specific make, model, and size of a mountain bike. Jason was with another customer at the time, but kindly offered to call me back. He returned my call promptly and took the time to answer all of my questions. Since the shop is a bit of a distance from me, he even held the bike until I could get there. When I arrived, the bike was completely ready to go, and the staff took the time to go over all the purchase details, warranty information, and even shared some additional helpful tips. Overall, it was a fantastic experience, and I look forward to working with them again in the future.
You stand by your product and are always helpful in answering questions.
Very thorough and willing to go the extra mile to source requested parts.
A bike, helmet and other accessories
Personalized trusted work from the crew.
You guys
Great service, always polite and prompt! I bring my bike here to get serviced and now my kid's bikes. Yesterday they changed my son's tire in under 15 minutes!
Jim and Ryan did a great job overhauling a circa 1992 steel bike - my first real quality road bike. Among other things, they expertly replaced the front hub, front derailleur, and cogs, re-installed the original down tube shifters, and re-installed the spokes on the front wheel.
VERY HELPFUL - striaghforward and honest!
Good selection and nice service
The staff is friendly and knowledgeable. Whenever I bring in my sons' bikes for their tune ups, I get the best and quickest service!
I was 10 minutes into a planned long ride on one of our warm, "fake spring" February days when I broke a spoke on my rear wheel. Your team understood my desire to ride and in only 25 minutes replaced the rear wheel and cassette with in stock items and got me back on the road. Thank you so much!
Jon Saunders at the Lake Zurich store is great. He Is always very helpful, and suggested services are in line with what is needed. Service turn around is fast, and communication is great. I always recommend this store.
Thanks,
Workers are knowledgeable.. great!.
Great service by Jim!
Friendly service and helpful
Great personal service from a very knowledgeable staff.
Great service and nice people
Very friendly and pleasant experience
Quality and kindness.
I appreciated the customer service and bike knowledge
Everyone is so friendly and also helpful
Good group to work with always honest and trustworthy
Super courteous and conscientious service.
great service. employees are knowledgeable and friendly
For the past nine months, I have been riding a Giant bike nearly everyday. Due to striking a few potholes leading to wipeouts, I turned to your company for repairs. What is appreciated about George Garner Cycling is the level of support you give as a bike rider. For a few minor adjustments, there was no charge. Overall, the pricing is quite decent. Your staff is congenial and full of knowledge.
Recently, my bike was given a tune-up. The work was performed in a such a way that using my cycle is now a real treat. Smoothly switching gears these days, and it was shiny when I picked-it up....however, due to the drifting snow, that did not last very long. A bike lock bracket was even mounted for me gratis.
For ongoing service, I consider your entity my "first choice" for bikes, accessories, and attire!
Caroline More
Customer service is amazing. The team takes the time to understand how you use your bike and provides tips and tricks to properly maintain the bike and stay cycling. I wouldn’t trust anyone else with my bike. These guys are the best!
MECHANIC ALWAYS DOES AN EXCELLENT AND THOROUGH JOB